Front of House Shift Manager

Mowgli Street Food; Cardiff; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

30 days paid holiday

Early wage access 40% before payday

Birthday and school day off

Job summary

Mowgli Street Food in Cardiff is seeking a Front of House Shift Manager to lead service, uphold brand standards and coordinate a high-performing team.

This role focuses on delivering an exceptional guest experience, managing shifts, and contributing to operational excellence in a busy Indian street food restaurant.

Qualifications

• Experience in front of house management or supervisory role.
• Proven ability to lead a team and deliver consistent guest service.
• Strong communication and problem-solving skills.

Responsibilities

• Ensure an exceptional guest experience through service excellence and smooth shifts.
• Lead by example, uphold brand standards and policies.
• Coordinate shift teams to maintain operational efficiency and guest flow.
• Support training and development of FOH staff.

Skills

Guest service excellence

Team leadership

Brand standards

Operational coordination

Communication

Job description

Church Street, Cardiff

Here at Mowgli we are recognised as a Sunday Times ‘Best places to Work’ and have been for third consecutive years and awarded one of the 'Best Companies' to work for in the UK four years in a row, and we are looking for a Front of House Shift Manager brimming with intelligence,graceand graft to join the team.

Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes.

Why Join Mowgli?

• 30 days paid holiday with enhanced family leave
• Access 40% of your wage earned before payday
• Have your birthday and your child’s first day of school off on Mowgli
• Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in!
• The chance to go on life changing trips all over the world
• Guaranteed Christmas Day, BoxingDayand New Year’s Day off
• 50% off food when you visit with family and friends and enjoy free meals on shift Work somewhere with purpose – We have raised over
• Work somewhere with purpose- we have raised over £2 million for local and international charities and have committed to working towards a more sustainable future.

The Role:

We are on the hunt for someone ensure an exceptional guest experience through excellent service execution and strong team coordination. As a Front of House Shift Manager, you lead by example, uphold brand standards, and contribute to overall operational excellence.