Multi-Site General Manager: Profit, Service & Growth

Hendy Group; Southampton; Vor Ort; GBP 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Car benefit scheme

Pension

Healthcare

Career progression

Zusammenfassung

Hendy Group, one of the UK's leading automotive retailers, seeks a General Manager to oversee Southampton JLR operations and drive profitability, customer satisfaction, and team performance across sales, aftersales and parts.

You will report to the Regional Operational Director and lead a multi-site operation with a focus on strategic leadership, financial oversight, and uncompromising customer experience while upholding brand standards with manufacturer partners.

Qualifikationen

• Proven experience in a management role within automotive or related industry.
• Strong track record of delivering operational and financial results.
• Outstanding leadership skills to inspire and manage diverse teams.
• Customer-focused mindset with a passion for service excellence.
• Excellent communication and interpersonal abilities.

Aufgaben

• Inspire and motivate teams to achieve sales, aftersales and customer satisfaction targets.
• Develop and implement short- and long-term business strategies to meet financial goals.
• Oversee day-to-day operations of sales, service and parts across sites.
• Drive dealership profitability and cashflow management against budgets.
• Ensure world-class customer experience at every touchpoint of the journey.
• Maintain strong relationships with manufacturer partners and uphold brand standards.

Kenntnisse

Leadership

Strategic planning

Operational management

Financial oversight

Customer experience

Communication skills

Commercial acumen

Jobbeschreibung

Hendy Group, one of the UK's leading automotive retailers, seeks a General Manager to oversee Southampton JLR operations and drive profitability, customer satisfaction, and team performance across sales, aftersales and parts.

You will report to the Regional Operational Director and lead a multi-site operation with a focus on strategic leadership, financial oversight, and uncompromising customer experience while upholding brand standards with manufacturer partners.