General Manager: Operational Excellence & Growth Lead

ZIGUP plc; Hinckley; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Company Car/Car Allowance

Monthly bonus schemes

24 days annual leave + birthday day

Life assurance (x2 salary)

Pension & Save-as-you-earn

Benefits app with discounts & cashback

Job summary

FMG Repair Services in Hinckley is seeking an experienced General Manager to take full responsibility for the site's success, ensuring profitability, efficiency and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business.

With a strong focus on quality repairs, customer service and commercial growth, this role offers strategic and hands-on leadership.

Qualifications

• Experience leading automotive repair or related service operations.
• Proven ability to drive profitability, efficiency and top-tier service.
• Track record of recruiting, developing and motivating high-performance teams.

Responsibilities

• Lead and motivate a high-performing site team to meet KPIs and financial targets.
• Oversee operational and financial objectives and drive continuous improvement.
• Ensure quality repairs, customer satisfaction and commercial growth.
• Collaborate with senior leaders on strategy and talent development.

Skills

Leadership

Operational Excellence

Customer Service

KPIs

Talent Development

Strategic Thinking

Job description

FMG Repair Services in Hinckley is seeking an experienced General Manager to take full responsibility for the site's success, ensuring profitability, efficiency and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business.

With a strong focus on quality repairs, customer service and commercial growth, this role offers strategic and hands-on leadership.