Multi-Site General Manager – Hospitality Leader

Loungers plc; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Bonus

Overtime pay

Permanent full-time role; 48-hour or 4

Achievable bonus paid twice a year

Tips shared across the team

Free meal on every shift

Christmas and Boxing Day off

Career development and Future Ops

50% discount on food and drinks from I

Job summary

Loungers plc is hiring a full-time Designate General Manager to oversee multiple Lounges in Cumbria. The role focuses on hands-on leadership, team building, and delivering exceptional hospitality.

You will drive operational performance, coach staff, and maintain excellent community relations to ensure every guest leaves happy. You will partner with the Head Chef on food quality and service, manage budgets, and lead a team across shifts.

Qualifications

• Management experience in restaurants, bars, cafes or coffee shops (GM, Bar Manager, Assistant Manager or similar).
• Ability to lead multiple sites and manage teams across shifts.
• Strong understanding of GP, labour, stock and KPI tracking.

Responsibilities

• Take ownership of multiple Lounges in Cumbria and lead shifts to ensure high standards.
• Build and develop a strong team with clear development plans.
• Collaborate with Head Chef on food quality, stock, and training across teams.
• Monitor GP, labour, stock, and NPS; use data to drive improvements.
• Lead weekly HOD meetings and keep teams aligned and motivated.
• Engage with the local community and maintain a strong social presence.

Skills

People leadership

Team development

Hospitality management

Customer service

Business acumen

Job description

Loungers plc is hiring a full-time Designate General Manager to oversee multiple Lounges in Cumbria. The role focuses on hands-on leadership, team building, and delivering exceptional hospitality.

You will drive operational performance, coach staff, and maintain excellent community relations to ensure every guest leaves happy. You will partner with the Head Chef on food quality and service, manage budgets, and lead a team across shifts.