Multi Site CQC Registered Practice Manager

Dentalcare Group Ltd; West of England; On-site; GBP 52,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Professional development

Career progression

Pension scheme

Employee benefits

Job summary

Dentalcare Group Ltd in Wiltshire/Somerset is seeking a CQC-registered Dental Practice Manager to lead one of our mixed NHS and private practices. You will oversee operations, finance, and regulatory performance while building high-performing teams and delivering outstanding patient care.

The role offers a competitive salary plus performance bonus and career development. You will shape practice culture, drive KPI-focused growth, ensure compliance, and strengthen community ties.

Qualifications

• Previous experience as a Dental Practice Manager (essential)
• Current or previous experience as a CQC Registered Manager
• Strong understanding of CQC regulations, compliance, and clinical governance
• Proven experience managing practice performance, budgets, KPIs, and patient experience
• Exceptional leadership and team development skills
• Confidence in managing change, driving improvement, and resolving employee relations matters
• Excellent communication and stakeholder management skills
• A proactive, resilient, and solutions-focused approach
• A genuine commitment to delivering outstanding patient care

Responsibilities

• Leading and developing a high-performing clinical and administrative team
• Maintaining full compliance with CQC requirements, Clinical Governance, Health & Safety, and company standards
• Managing recruitment, onboarding, induction, retention, and performance management processes
• Driving practice performance through KPI management, budget control, diary utilisation, and revenue growth
• Creating a positive, patient-focused culture built on accountability, teamwork, and continuous improvement
• Building strong relationships with clinicians and associates to maximise engagement and retention
• Managing rotas, workforce planning, appraisals, and team development
• Supporting the delivery of an exceptional patient journey and first-class customer service
• Identifying opportunities to increase private treatment uptake and enhance the practice offering
• Representing the practice locally and strengthening its reputation within the community

Skills

Dental practice management

Leadership

Regulatory compliance

Budget management

Team development

Job description

CQC Registered Dental Practice Manager

Wiltshire / Somerset Region

Competitive Salary + Performance Bonus + Career Development

Lead a high-performing dental practice. Build exceptional teams. Deliver outstanding patient care.

Dentalcare Group is seeking an ambitious, commercially minded, and CQC-registered Dental Practice Manager to lead one of our established mixed NHS and private practices in the Wiltshire/Somerset region.

This is an exciting opportunity for an experienced dental leader who is passionate about patient experience, team development, operational excellence, and business growth. You will have the autonomy to drive performance, shape practice culture, and make a meaningful impact on both patient outcomes and commercial success.

The Role

As Practice Manager, you will be responsible for the overall operational, financial, and regulatory performance of the practice. You will lead a multidisciplinary team, ensuring the highest standards of patient care, compliance, and commercial delivery.

Key responsibilities include:

• Leading and developing a high-performing clinical and administrative team
• Maintaining full compliance with CQC requirements, Clinical Governance, Health & Safety, and company standards
• Managing recruitment, onboarding, induction, retention, and performance management processes
• Driving practice performance through KPI management, budget control, diary utilisation, and revenue growth
• Creating a positive, patient-focused culture built on accountability, teamwork, and continuous improvement
• Building strong relationships with clinicians and associates to maximise engagement and retention
• Managing rotas, workforce planning, appraisals, and team development
• Supporting the delivery of an exceptional patient journey and first-class customer service
• Identifying opportunities to increase private treatment uptake and enhance the practice offering
• Representing the practice locally and strengthening its reputation within the community

About You

• Previous experience as a Dental Practice Manager (essential)
• Current or previous experience as a CQC Registered Manager
• Strong understanding of CQC regulations, compliance, and clinical governance
• Proven experience managing practice performance, budgets, KPIs, and patient experience
• Exceptional leadership and team development skills
• Confidence in managing change, driving improvement, and resolving employee relations matters
• Excellent communication and stakeholder management skills
• A proactive, resilient, and solutions-focused approach
• A genuine commitment to delivering outstanding patient care

What We Offer

• Competitive salary, negotiable depending on experience
• Performance-based bonus opportunities
• Supportive senior leadership team
• Ongoing professional development and leadership training
• Opportunity to influence and shape practice performance
• Career progression within a growing dental group
• A collaborative and people-focused culture
• Employee benefits package and pension scheme

Working Hours

• 40 hours per week
• Flexible rota Monday to Saturday
• Operating hours between 8:00am and 7:00pm

Why Join Dentalcare Group?

At Dentalcare Group, we believe exceptional patient care starts with exceptional people. We invest in our teams, support professional growth, and empower our leaders to make a real difference. This is more than a management role; it is an opportunity to lead, influence, and grow with a forward-thinking organisation dedicated to clinical excellence and outstanding patient experiences.