Multi-Site Clinic Co-ordinator | Flexible Travel

Bristol NHS Foundation Trust; Bath; On-site; GBP 23,000 - 26,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking a Band 3 Clinic Co-ordinator (Float) to support the Primary Care Dental Service across Bristol, Bath and Weston. You will coordinate clinics, manage waiting lists and liaise with patients, carers and clinicians to ensure smooth service delivery.

You will travel between sites, provide admin and reception support, and contribute to continuous improvements in patient care within community dental settings.

Qualifications

• GCSE English and Maths (or equivalent).
• Educated to NVQ Level 3 or equivalent experience.
• Desirable: Customer service qualification.
• Experience of working in an administrative or customer service role.
• Experience of managing competing priorities and working to deadlines.
• Experience of dealing with the public by telephone and face-to-face.
• Experience of using computerised systems and Microsoft Office applications.
• Experience of maintaining accurate records and databases.

Responsibilities

• Coordinate clinics, patient appointments and waiting lists across multiple sites.
• Organise domiciliary appointments and associated support requirements.
• Act as a key point of contact for patients, carers, clinicians and external agencies.
• Manage patient enquiries by telephone, email, letter and face to face.
• Maintain accurate patient records and administrative systems.
• Support service continuity by providing flexible cover across community dental locations.
• Participate in service improvement, audit and quality initiatives.

Skills

Customer service

Organisation

Attention to detail

IT skills

Education

GCSE English & Maths

NVQ Level 3 or equivalent

Customer service qualification

Tools

Microsoft Office

Patient administration systems

Job description

Bristol NHS Foundation Trust is seeking a Band 3 Clinic Co-ordinator (Float) to support the Primary Care Dental Service across Bristol, Bath and Weston. You will coordinate clinics, manage waiting lists and liaise with patients, carers and clinicians to ensure smooth service delivery.

You will travel between sites, provide admin and reception support, and contribute to continuous improvements in patient care within community dental settings.