Multi-brands Customer Host Boots Cambridge (37.5 Hours)

L'Oréal; Cambridge; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading beauty company seeks a Brand Ambassador to create unforgettable in-store experiences, connect with customers, and enhance their knowledge about luxury brands. This role offers training and opportunities for advancement. If you have a passion for beauty and exceptional customer service, we want to connect with you!

Benefits

Competitive Salary & Commission Scheme

Access to brand products via the L’Oréal Staff Shop

Days holiday (including Bank Holidays)

Support for mental health and financial advice

Qualifications

• Passionate about beauty and cosmetics.
• Ability to connect and build relationships with customers.
• Willingness to undergo training and learn about products.

Responsibilities

• Provide personalized consultations to customers.
• Engage with customers to offer tailored beauty recommendations.
• Achieve individual sales targets and enhance customer experiences.

Skills

Customer service

Empathy

Sales

Education

Experience or willingness to learn about beauty products

Job description

Social network you want to login/join with:

Multi-brands Customer Host Boots Cambridge (37.5 Hours), Cambridge

Location: Cambridge, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1d8a7c3a4294

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

When you love your work and the people you work with, amazing things happen…

Freedom to go beyond, that’s the beauty of L’Oréal.

Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!

You will be a Brand Ambassador across the L’Oréal Luxe prestigious portfolio of brands that are dominating the beauty market across Cosmetics, Skincare, and Fragrance:

• Lancôme
• Yves Saint Laurent
• Giorgio Armani
• Luxury Designer Fragrances

Hosting your customers across our beauty play zones, you will immerse them in memorable and genuine face-to-face store experiences, developing personal connections with your customers to build trust and loyalty. Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but make it all about them.

You will ooze passion for our brands and delivering exceptional service. Even if you don’t have experience within this industry, we will give you the tools you need to become a beauty expert!

You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate about cross-category selling across our iconic products, sharing key benefits and features.

You are a real people person and love meeting new people, hosting both new and existing customers in store, taking them on a personalized journey! Delivering individual consultations by demonstrating empathy and sharing tailored recommendations.

You will proactively approach customers in a warm and friendly manner to provide a world-class customer experience.

You will be self-driven and motivated to deliver on individual sales targets, sometimes acting as the sole ambassador for your team.

Your induction will include regular training with your Area Manager, Education Mentor, and Peers. You will start with online induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance, followed by a full training induction at our head office in Hammersmith, London.

You will attend quarterly team trainings to learn about new launches, application techniques, and try out our new iconic products!

You will have access to E-Learning modules to develop your skills, supported by our comprehensive training programs.

The future is yours! We support your progression into roles such as Beauty Advisor, Metier training, and Team Management.

Benefits and Rewards include:

• Competitive Salary & Commission Scheme
• Access to brand products via the L’Oréal Staff Shop
• Days holiday (including Bank Holidays)
• Additional support for mental health and financial advice

Working at L’Oréal means being part of our sustainability journey…L’Oréal for the Future! Beautythatmovestheworld

At L’Oréal, we pride ourselves on creating a diverse, equitable, and inclusive environment where everyone is valued. We are committed to inclusive employment practices regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition, disability, or any other protected status. We celebrate differences — backgrounds, experiences, personalities, and perspectives. The beauty in our diversity gives us the freedom to go beyond. That’s the beauty of L’Oréal.