MS Dynamics 365 CRM Architect

JR United Kingdom; Bradford; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

An innovative firm is seeking an experienced MS Dynamics 365 CRM Architect to lead the design and architecture of CRM solutions. In this hybrid role, you will define and deliver the CRM roadmap, ensuring alignment with business goals and technical strategy. You will provide expert guidance on Microsoft Dynamics 365 CRM and collaborate with various stakeholders to ensure robust CRM design. This position offers a unique opportunity to drive integration between systems and create impactful architectural artifacts, contributing to continuous improvement and strategic objectives. If you are passionate about CRM solutions and want to make a difference, this role is for you.

Qualifications

• Strong expertise in Microsoft Dynamics 365 CRM architecture.
• Proven track record in delivering CRM strategies and roadmaps.

Responsibilities

• Lead design and architecture of CRM solutions aligned with business goals.
• Drive integration between CRM, ERP, and GIS systems for smooth data flow.

Skills

Microsoft Dynamics 365 CRM Architecture

CRM Implementation Projects

System Integrations (ERP, GIS)

Power Automate

Communication Skills

Job description

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*** MS Dynamics 365 CRM Architect - Hybrid Contract, England ***

RED Global is currently looking for an experienced MS Dynamics 365 CRM Architect.

? Start: ASAP

Key Responsibilities:

• Lead the design and architecture of CRM solutions aligned to business goals and technical strategy
• Define and deliver the CRM roadmap in line with programme and strategic objectives
• Provide expert technical and functional guidance on Microsoft Dynamics 365 CRM
• Collaborate with systems integrators and internal stakeholders to ensure scalable and robust CRM design
• Drive integration between CRM, ERP, and GIS systems, ensuring smooth data flow and process alignment
• Create and maintain architectural artefacts, including diagrams, high-level designs, and technical decisions
• Address pain points through effective CRM strategies and continuous improvement

Skills & Experience Required:

• Strong technical and functional expertise in Microsoft Dynamics 365 CRM architecture
• Proven track record in delivering Dynamics 365 strategies and roadmaps
• Experience in end-to-end CRM implementation projects and system integrations (e.g., ERP, GIS)
• Deep understanding of Dynamics 365 CRM data models, processes, and integration capabilities
• Familiarity with SAP S/4HANA and GIS systems integration is highly beneficial
• Experience designing complex system landscapes and leading architectural design initiatives
• Proficiency in using Power Automate for API-based integration scenarios
• Strong communication skills with the ability to work across technical and non-technical teams
• Ability to lead design governance and contribute to programme-level decision-making

If you are interested, please contact Alice Sultan on [emailprotected] or apply here for immediate consideration.