MRI Clinic Concierge & Patient Care Assistant

InHealth Group Limited; Ealing; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible working

Competitive hourly rate

Opportunities across sites

Mandatory training

NHS patient service experience

Job summary

InHealth Group Limited is a leading independent healthcare provider delivering MRI diagnostics across London. The Clinical Assistant role focuses on welcoming patients, handling reception duties and preparing them for MRI scans, ensuring a smooth day and a positive patient experience.

You will conduct pre-scan forms, assist with patient data entry and support clinical and clerical teams. Flexibility to cover bank shifts across London sites is available.

Qualifications

• Experience in a healthcare setting or customer-focused environment.
• Excellent communication and administration skills.
• Understanding of health and safety and infection control.
• Able to work independently and in a multi-skilled team.
• Flexible shifts to meet site requirements.
• Willingness to attend courses to enhance skills.

Responsibilities

• Welcoming patients in a professional, courteous manner from arrival to departure.
• Escorting patients to and from the clinical area and explaining procedures.
• Completing pre-scan data protection/consent forms and health and safety questionnaires.
• Assessing and monitoring patient condition after procedures and reporting changes promptly.
• Delivering high levels of patient care to support the MRI department.
• Entering patient data into the patient management system accurately.
• Handling unit administrative tasks to support clinical staff.

Skills

Empathetic & caring approach

Customer service excellence

Health and safety awareness

Infection control awareness

Independent work ability

Teamwork

Flexible shifts

Communication skills

Administration skills

Willingness to learn

Tools

Microsoft Packages

Job description

InHealth Group Limited is a leading independent healthcare provider delivering MRI diagnostics across London. The Clinical Assistant role focuses on welcoming patients, handling reception duties and preparing them for MRI scans, ensuring a smooth day and a positive patient experience.

You will conduct pre-scan forms, assist with patient data entry and support clinical and clerical teams. Flexibility to cover bank shifts across London sites is available.