MR PORTER LONDON - Runner

The Entourage Group; London Borough of Croydon; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

Staff meal on duty

25% F&B discount at Entourage venues

World class in-house training

Career development opportunities

Job summary

MR PORTER, part of The Entourage Group, invites you to join a dynamic team in London. As a runner, you will deliver superior customer service in a fast-paced setting within a renowned hospitality concept housed at Park Lane Hilton, Mayfair.

You’ll be part of a team that values attention to detail, professional communication, and seamless collaboration across staff, ensuring memorable dining experiences. London residency and work eligibility are required.

Qualifications

• Excellent customer service and clear, professional communication.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• Attention to detail to ensure orders are accurate and delivered to the correct tables.
• Able to work well in a team and communicate with staff.
• Must be able to communicate in English.
• Residents of London and able to commute (UK visa/work permit required).

Responsibilities

• Provide clear, professional communication with guests.
• Work efficiently in a fast-paced, high-pressure setting.
• Ensure orders are accurate and delivered to the correct tables.
• Collaborate effectively with other staff members.
• Support English communication and UK work eligibility.

Skills

Clear communication

Customer service

Teamwork

Job description

The Venue

Known for pushing the boundaries between ‘dinner and sinner’, MR PORTER London brings a concept that artfully merges the quality of a modern steakhouse with the buzz and experience of a chic lounge. Breaking the rules of fine dining, while offering the best culinary experience in town, MR PORTER invites you to a world of sinful delights and beautiful contradictions. MR PORTER is a companion by day – hunter by night, a gentleman, a merciless lover, a jetsetter and a local. MR PORTER is set in the iconic Park Lane Hilton Hotel in Mayfair.

The Job

Our runners are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working in a fast pace environment whilst maintaining THE ENTOURAGE GROUP’s high standards. Be a part of THE ENTOURAGE GROUP’s team and create unforgettable gastronomic experiences.

Responsibilities

• Good service skills and be able to communicate clearly and professionally with guests.
• Able to work efficiently and remain calm in a fast-paced, high-pressure environment.
• Pay attention to details to ensure that orders are accurate and delivered to the right tables.
• Work well in a team and communicate effectively with other staff members.
• Must be able to fully communicate in English
• Living in London (flexible with commuting)
• You have your UK Visa / Work Permit to work in London.

Benefits

• Competitive salary
• 28 days holidays including bank holidays
• Discretionary Tronc contributions
• Full time and part time opportunities
• 25% F&B discount at The Entourage Group venues
• Recommend a friend scheme with a bonus after 6 months
• Paid day off for your Birthday
• World class in-house training
• Extensive career development and training opportunities
• Bespoke uniform
• Staff meal on duty
• Anniversary bonus
• Paid moving day
• Unrivalled opportunities for progressions and development across THE ENTOURAGE GROUP

MR PORTER is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go‑to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, Do Not Disturb, THE DUCHESS and MR PORTER STEAKHOUSE.

www.the-entouragegroup.com