MR Magnet Systems Engineer - Global Field Support & Travel

ITH Icoserve; Oxford; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

26 days holiday + 10 buy

Pension contribution

BUPA private medical insurance

On-site gym

Volunteer days

Share and bonus scheme

Flexible benefits

CSR volunteering

Job summary

Siemens Healthineers is seeking a skilled HSC Engineer to support MR imaging magnet systems globally. You will handle incidents, troubleshooting, and client-facing communication, including remote and site-based resolutions. International travel (10–25%) is required.

You will work within a diverse, global service team, focusing on quality, safety, and continuous improvement while collaborating with Customer Service and quality departments.

Qualifications

• Strong technical knowledge of MR magnet systems (4K/10K, dry magnets).
• Experience servicing and repairing complex technical systems.
• Practical knowledge of cryogen handling and helium filling.

Responsibilities

• Support the global service community for the main magnet system in MR imaging.
• Update incident reports and internal databases; assist with quality issues.
• Resolve magnet incidents via remote support or site visits and participate in on-call rotation.
• Escalate magnet issues to CS management; provide case examples for internal stakeholders.
• Plan travel and manage regional unit communications; 10–25% international travel.

Skills

MR magnet systems

Troubleshooting

Cryogen handling

Cryogenic vessels

Cryogenic cooldowns

Serial communication

Incident management

Problem solving

Communication

Travel coordination

Job description

Siemens Healthineers is seeking a skilled HSC Engineer to support MR imaging magnet systems globally. You will handle incidents, troubleshooting, and client-facing communication, including remote and site-based resolutions. International travel (10–25%) is required.

You will work within a diverse, global service team, focusing on quality, safety, and continuous improvement while collaborating with Customer Service and quality departments.