Move-On Housing Officer (Temporary Accommodation)

Brackenberry Limited; Greater London; On-site; GBP 30,000 - 41,000; Full time

Job summary

Brackenberry Limited in Lambeth is seeking a Temporary Accommodation Move On Officer on a 6.5‑month contract to help households transition to settled housing. You will manage a caseload, address move-on barriers, and coordinate with lettings teams and external partners to discharge homelessness duties.

Responsibilities include updating assessments, matching to properties, and guiding clients through Choice-Based Lettings, with duties documented and recorded for statutory compliance.

Qualifications

• Experience managing a housing or homelessness caseload within a local authority or housing association context.
• Knowledge of homelessness legislation, statutory duties, and discharge of duty processes.
• Experience supporting vulnerable individuals or families to rehousing and tenancy sustainment.
• Excellent communication and negotiation skills with multidisciplinary teams and external partners.
• Ability to work at pace to meet targets and minimize void times.

Responsibilities

• Manage an active caseload of households moving on to settled accommodation to fulfil statutory duties.
• Update housing needs assessments covering affordability, geography, and specialist care needs.
• Partner with Lettings Negotiators to match households with available properties quickly and avoid vacant stock.
• Guide clients through Choice-Based Lettings (bidding, viewings, acceptances) and manage tenancy rights and offer refusals.
• Issue discharge notifications, offer letters, and refusal decisions, maintaining accurate records.
• Coordinate with internal departments (Social Care, Fraud) and external bodies (GPs, specialist support agencies) to assist vulnerable tenants.

Job description

Brackenberry Limited in Lambeth is seeking a Temporary Accommodation Move On Officer on a 6.5‑month contract to help households transition to settled housing. You will manage a caseload, address move-on barriers, and coordinate with lettings teams and external partners to discharge homelessness duties.

Responsibilities include updating assessments, matching to properties, and guiding clients through Choice-Based Lettings, with duties documented and recorded for statutory compliance.