Motors & Cycles Customer Advisor (Part-Time)

Halfords Group PLC; Conwy; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

25% off Halfords products

Discounts on garage services

Employee assistance programme

Uniform provided

Cycle scheme discounts

Job summary

Halfords Group PLC in Llandudno is seeking a customer-focused team member for a part-time role, delivering a mix of car parts fitting and cycle servicing in-store and in the car park. You’ll work to help customers with product selection and maintain high service standards.

The role includes training to build skills in car parts fitting and cycle repair, with the aim of delivering market-leading customer service while contributing to sales in a busy retail environment.

Qualifications

• Experience delivering great customer service, ideally in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.
• Some knowledge and skills in car parts fitting and cycle repair.
• Some experience of working towards and achieving sales targets.

Responsibilities

• Deliver fitting services for car parts and cycle work in-store and in the car park.
• Provide high-quality customer service and guidance on motor and cycling products.
• Assist customers with product selection and upselling where appropriate.
• Work efficiently to meet service standards and customer expectations.

Skills

Customer service

Retail experience

Car parts fitting

Cycle repair

Job description

Halfords Group PLC in Llandudno is seeking a customer-focused team member for a part-time role, delivering a mix of car parts fitting and cycle servicing in-store and in the car park. You’ll work to help customers with product selection and maintain high service standards.

The role includes training to build skills in car parts fitting and cycle repair, with the aim of delivering market-leading customer service while contributing to sales in a busy retail environment.