Motor Claims Handler

Magna Accident Services Ltd; North Norfolk; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading company in the automotive sector is seeking a Motor Claims Handler to join their team in North Norfolk. The role involves managing claims from clients and ensuring they are handled efficiently and professionally. Ideal candidates will have strong communication skills, a customer-focused approach, and the ability to work well under pressure. If you're eager to grow in a supportive environment, we encourage you to apply.

Qualifications

• Experience managing claims efficiently in a professional manner.
• Ability to work with clients and colleagues during stressful situations.
• Positive attitude and a strong willingness to learn and succeed.

Responsibilities

• Handle new claims from clients, assess liability.
• Use a claims management system to track and manage claims.
• Assist in training junior team members.

Skills

Customer Focus

Claims Management

Communication

Flexibility

Teamwork

Job description

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Direct message the job poster from Magna Accident Services Ltd

Owner/MD Magna Accident ServicesChair of Governors

Magna provide a package of services following a non-fault road accident. As a Motor Claims Handler you will be involved in all aspects of claims monitoring. We are looking for candidates who can demonstrate experience of professional and efficient management of claims. You will put the customer at the heart of everything you do, and handle claims in line with regulations and business policies and procedures.

Particular Responsibilities:

· Taking details of new claims from clients and gathering information to allow you to assess liability.

· Using a bespoke claims management system to record all information and progress and manage each claim.

· Adhering to given processes in the handling of both your own caseload and assisting to progress those of other members of the claims team.

· Assisting in the support and training of more junior members of the team.

· Liaising with clients, referrers, insurers and solicitors to ensure correct progression of files.

· Manage an efficient diary system.

Key Attributes

• Ability to deal with a variety of tasks effectively.
• A calm and methodical approach to work.
• An ability to prioritise effectively.
• Willingness to be flexible and work as part of a team.
• Enthusiastic and keen to succeed.
• You will have a positive ‘can do’ attitude
• Able to remain calm and approachable with both colleagues and clients even in stressful circumstances.

Salary will be based on experience up to £28K. If you are interested in applying, please send your CV and a covering letter to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Automotive

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