Motor Claims File Handler Assistant

Davies

Greater Manchester

On-site

GBP 21,000 - 32,000

Full time

5 days ago

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Job summary

Davies in Bolton is seeking a File Handler Assistant to support the NDA motor unit, handling Small, Fast, Intermediate and Multi Track cases from proceedings through to trial. You will work under supervision within a competency framework to develop your skills across litigated and non-litigated matters.

The role involves drafting Court documents, liaising with clients, insurers and witnesses, and progressing files to meet strict timescales.

Qualifications

Experience in a legal environment or holds an appropriate qualification.
Ability to negotiate and influence third parties to obtain information.
Strong organisational skills with ability to prioritise workload.
Capable of working to set deadlines.
Experience dealing with calls and enquiries from customers, suppliers, or the public.
Ability to gather and record information.
IT literate with familiarity of a Case Management system.

Responsibilities

Acknowledging instructions and liaising with clients, Court and parties.
Drafting appropriate Court documentation.
Filing documentation at Court and serving third parties where applicable.
Liaising with insured and witnesses to draft statements.
Undertaking negotiations to achieve rapid settlements on small/low value claims.
Obtaining further information from insurer clients and third parties.
Ensuring responses are received within required timescales.
Providing general assistance to support lead File Handlers.
Ensuring case management information is entered accurately for reporting.