Mosque Coordinator

Human Appeal; West Midlands; On-site; GBP 26,000 - 36,000; Full time

Job summary

Human Appeal is seeking a dedicated Mosque Coordinator to join our Fundraising Department in the UK. You will develop and maximise income from mosques across the country by building strong relationships, securing bookings, and promoting the charity's work.

The role requires handling Ramadan collections, recruiting volunteers, maintaining data in the donor system, ensuring cash controls, and representing HA to mosques and ISOCs.

Qualifications

• Minimum 2 years in a similar post.
• GCSE Maths and English.
• Excellent English, both spoken and written.
• Knowledge of Islamic charitable giving (Zakat, Qurbani, Waqf, etc.).

Responsibilities

• Maximise income from mosques across the UK by building strong relationships with mosque representatives.
• Secure collections during Ramadan and year-round; manage bookings and events.
• Recruit and coordinate mosque volunteers and FR resources.
• Maintain the donor management system with mosque data and receipts.
• Provide receipts, certificates and reports to mosques to build trust.
• Act as HA ambassador for mosques/ISOC partners across the UK and promote the HA brand.
• Ensure cash controls and security; monitor logs and safeguard donations.
• Collaborate with FR and finance teams to ensure timely data entry and Gift Aid maximisation.

Skills

MS Office

Excellent English

Islamic charitable giving knowledge

Education

GCSE Mathematics and English

Job description

Who We Are

Human Appeal is a global non-profit humanitarian and development organisation. We deliver life-saving emergency assistance such as food, medical aid, and disaster relief. At the same time, we run sustainable, community-led programmes in healthcare, education, and livelihoods to build resilience and self-reliance. Our experienced local teams work in vulnerable, hard-to-reach areas. Guided by a vision of a just, caring, and sustainable world, our mission is to save lives, alleviate poverty, and empower communities in line with the core humanitarian principles of humanity, impartiality, neutrality, and independence.

Position Overview

We have an exciting opportunity for a Mosque Coordinator to join our Fundraising Department. The Mosque Coordinator will be responsible for developing and maximising income generated through mosques across the UK by building and maintaining strong relationships with mosque representatives, securing collection bookings throughout the year and during Ramadan, regularly networking through visits and communication, recruiting mosque volunteers, and promoting the Human Appeal brand. The role plays a key part in increasing fundraising income, strengthening community engagement, and raising awareness of Human Appeal's work.

Main Responsibilities

The Mosque Coordinator will be responsible for:

• To wholly adhere/promote to the fundraising code of conduct, working within internal/external regulations/policies, to safeguard the charity, maintain public image, and ensure donations and trust.
• Maximise fundraising income and awareness for HA year on year, via;
• Managing and completing collections during Ramadan and all year round.
• Maintaining frequent visits and communicating with mosque key stakeholders.
• Creating a circle of mosque volunteers and successfully utilising them.
• Purpose: to generate enough funds to reach our beneficiaries and help the charity deliver its mission.
• To manage booking and collections from Mosques (community centers and ISOCs and the likes) all year round, via management of the booking database, updating the Donor Management System, use of FR (fundraising) equipment, liaising with mosques in advance and planning collections, all to help maximize donations and maintain strong ties.
• Maintain cash controls at all time (in line with financial security and risk mitigation) by; maintaining logs, use of proper equipment such as seal bags, tracked receipts, report discrepancies. All to safeguard the charity in line with proper finance protocols in order to prevent loss of donations and allow tracking and an audit trail.
• Maintain security at all times by utilizing volunteers and FR resources to minimize risk, protect charity assets, and maximize donations.
• To ensure feedback to Mosques by providing them with receipts, certificates and annual reports to help build trust, provide an audit trial, and secure future donations and relationship.
• Updating HA database-DMS with Mosques, community centers and ISOC prayer halls, through data entry in a prompt and timely manner (in line with SLA). This helps minimize high-risk opportunities, and establish a proper/lean procedure, (risk Mitigation).
• Being the main point of contact (HA ambassador) for the relationship between Mosques, ISOCs and HAI across the UK. This will involve negotiating agreements, co-coordinating events, providing assistance/branding materials and providing the Mosques Department with formal feedback as and when is required. Also Inviting/scouting high profile guest speakers/reciters from oversees to attend mosque events and increase HA profile and income. This helps to maintain trust, secure donations, increase brand, our reach, and awareness.
• Management of volunteers and collaborating/supporting FR team, maintaining communication, meetings, sharing plan and schedules/resources, to optimise mosque operations and increase donations.
• To work closely with the charity data process team/ finance team to ensure all donations are entered efficiently and in the most appropriate manner in the donor management system, and that Gift Aid is maximised

NB: Employee duties are not limited only to the above-mentioned responsibilities; they may perform other duties as assigned

Candidate essential criteria

• Minimum of 2 years in similar post, Knowledge of Islamic charitable giving e.g. Zakat, Qurbani, Waqf, Fitrana, Fi-dya
• Minimum completion of secondary education. GCSE Mathematics and English
• Ability to use MS Office Suite
• Excellent English verbal and written skills.

Candidate desirable criteria

• Additional Language e.g. French, Spanish, Urdu, Arabic

If you have any questions about the position, please do contact Human Appeal by emailing [e-mail].

Please note that we will only be contacting the shortlisted candidates. Applying candidates must have the legal authorisation or right to work in the designated work location/duty station.

Disclaimer: Human Appeal is committed to diversity, social inclusion, and gender equality/balance, and strongly encourages applications from underrepresented groups. The organisation maintains a zero-tolerance policy toward Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH), with all staff required to comply with Preventing Sexual Exploitation and Abuse and Sexual Harassment (PSEA/SH) standards and safe recruitment procedures.