Mortuary Support Worker

MFT; Manchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is recruiting a Mortuary Support Worker (Band 3) in Manchester. The role involves liaising sensitively with relatives of the deceased, handling receipt and release of deceased, and carrying out related cleaning duties and on-call shifts.

The post holder will work across mortuary duties, communicate with a wide range of staff and external organisations, and participate in departmental risk assessments alongside the Mortuary Services Manager and

Qualifications

• GCSEs and CPD as described in candidate information.
• Knowledge of maintaining patient records.
• Communication with bereaved relatives in a sensitive manner.
• Mortuary / funeral experience or willingness to train in it.
• Driving licence may be advantageous.

Responsibilities

• Release deceased persons to funeral directors or other authorised persons.
• Receive deceased persons from hospital and community.
• Book in and release deceased patients on the laboratory information system.
• Facilitate family visits in accordance with SOPs.
• Process products of conception and prepare for end of month cremation.
• Accompany bereaved relatives during visits and provide support.
• Participate in audit processes and report incidents.
• Communicate with a wide range of staff and external organisations.

Skills

Bereavement communication

Attention to detail

Empathy

Team collaboration

Education

GCSEs, CPD

Job description

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Main area Mortuary Support Worker Grade NHS AfC: Band 3 Contract Permanent: on-call Hours Full time - 37.5 hours per week (on-call) Job ref 349-CSS-8352565C-RL4

Site MRI Mortuary Town Manchester Salary £25,760 - £27,476 per annum Salary period Yearly Closing 19/10/2026 23:59

Job overview

The post-holder will act as a Mortuary Support Worker at MFT
The post-holder will liaise sensitively with relatives of deceased. Accuracy and attention to detail is essential.
The post holder will be expected to cover a range of duties which includes receipt and release of deceased, dealing with bereaved relatives, facilitating viewings and general cleaning duties (this list is not exhaustive).
There will be an on-call commitment.

Main duties of the job

The post-holder is required to:

• To release deceased persons to funeral directors or other authorised persons.
• Receive deceased persons from the hospital and Community.
• To book in and release deceased patients on the laboratory information system.
• Facilitate family visits in accordance.
• To be responsible for processing products of conceptions and preparing for end of month cremation.
• To accompany bereaved relatives whilst visiting the deceased.
• To participate in the audit process.
• To communicate with a wide range of staff internal to the Trust and external organisations e.g. medical staff, nursing staff, bereavement staff, Coroners and their officers, police, funeral directors and bereaved relatives.
• To report any incidents and errors on the Trust and/or internal incident/error logging system.
• Ensure stock is kept at appropriate levels and reporting deficiencies to senior staff.
• Follow all policies and standard operating procedures (SOP).
• Carry out general cleaning duties.
• Deal with relatives in an empathetic manner.
• To participate in out of hours work.
• To be competent in appropriate areas of mortuary work.
• To participate in departmental risk assessments in conjunction with the Mortuary Services Manager and Adult Bereavement Lead.

Working for our organisation

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.

You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.
You’ll find that we’re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.

Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.

Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.
At MFT we’re All Here For You - every step of the way.

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.

Explore ‘Inside MFT – Your Candidate Place’

We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Person specification

• Qualifications 3 GCSE, CPD
• Knowledge of maintaining patient records
• Communication ( sensitive / professionally / deceased family )
• manual handling / exposure / emotionally challenging )
• driving licence
• IT systems
• HTA knowledge
• Mortuary / funeral experience

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.