Mortuary Care Assistant

University Hospitals Coventry and Warwickshire NHS Trust; Coventry; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Health and safety training

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Mortuary Care Assistant to support mortuary services across Coventry and Warwickshire. The role involves accurate data entry, safe handling of contaminated materials, and preparing bodies for viewing and release to undertakers, with adherence to Trust policies.

The post requires GCSE-level education, NHS familiarity, and on-the-job training where needed.

Qualifications

• Basic education to GCSE level.
• Level 2 RSPH certificate in mortuary support or willingness to work towards.
• GCSE English and Mathematics or equivalent.
• Experience in customer-facing environments.
• Previous NHS or mortuary/funeral experience preferred.
• Knowledge of NHS systems and basic IT skills.

Responsibilities

• Input accurate and timely patient data into Trust systems.
• Safely dispose of contaminated materials including sharps and waste.
• Handle telephone and face-to-face enquiries professionally.
• Prepare bodies for viewing according to policies.
• Prepare bodies for release to undertakers per procedures.
• Dispatch samples to authorised persons and labs per regulations.

Skills

Patient focus

Teamwork

Communication skills

Education

GCSEs

Level 2 RSPH mortuary certificate

Job description

University Hospitals Coventry and Warwickshire NHS Trust

Mortuary Care Assistant

The closing date is 28 October 2026

Coventry and Warwickshire Pathology Services (CWPS) provide Mortuary services across three mortuary sites; University Hospital Coventry NHS Trust, Rugby St Cross, and South Warwickshire NHS Foundation Trust. The Mortuary team cover both Hospital and Community deaths across Coventry and Warwickshire conducting hospital, coronial, high risk and forensic post-mortem examinations.

Our Mortuary network cares for over 4,000 patients per year. We are the busiest forensic department in the region serving West Midlands, West Mercia and Warwick Police forces, with over 1,000 patients each year.

CWPS are looking for a compassionate individual who will be part of a team responsible for caring for our deceased patients with dignity and respect.

Previous applicants need not apply.

Please note that this position is not eligible for sponsorship.

Interviews are proposed for week commencing 9th November.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• Responsible for inputting accurate and timely patient data on to relevant Trust computerised systems.
• Responsible for the safe disposal of contaminated materials, including sharps and confidential waste.
• Undertake telephone and face-to-face enquiries dealing in a professional manner.
• To prepare the bodies of deceased patients for viewing in accordance with trust policies and procedures.
• To prepare the bodies of deceased patients for release to undertakers in accordance with Trust policies and procedures.
• Responsible for the dispatching and posting of samples to authorised persons and laboratories ensuring compliance with all statutory regulations.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - Pathway To Excellence - University Hospitals Coventry & Warwickshire

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create anenvironment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

• Responsible for inputting accurate and timely patient data on to relevant Trust computerised systems.
• Responsible for the safe disposal of contaminated materials, includingsharps and confidential waste.
• Undertake telephone and face-to-face enquiries dealing in a professional manner.
• To prepare the bodies of deceased patients for viewing in accordance with trust policies and procedures.
• To prepare the bodies of deceased patients for release to undertakers in accordance with Trust policies and procedures.Responsible for the dispatching and posting of samples to authorised persons and laboratories ensuring compliance with all statutory regulations.Undertake agreed clinical and non-clinical tasks following training ensuring referral to appropriate trained staff as required.Participate in the training and support of other staff members as appropriate.
• To participate in appraisals and personal reviews and to work to achieve personal objectives.
• To maintain equipment on a day-to-day basis in accordance with department policies and procedures and in accordance with manufactures guidelines and report any faults to senior staff and equipment suppliers.
• At all times work according to policies and Standard Operative Procedures and bring to the attention of senior staff any changes in practices.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
• Support with maintaining quality management system to include conducting audits.
• Adhere to correct procedures following accidents, injuries, spillages and breakages and ensure that these are reported to the appropriate officer.
• When problems arise know when to refer to senior and medical staff as appropriate.
• To communicate appropriate patient results to those authorised to receive them and to refer to clinical and scientific staff when required.

Person Specification

Qualifications

• oBasic education to GCSE level oLevel 2 RSPH certificate in mortuary support or willing to work towards oAptitude for learning from "on the job" training
• oGCSE or equivalent in English, Mathematics, Biology/anatomy

Experience

• oExperience of working in a customer facing environment
• oPrevious NHS experience oPrevious mortuary or funeral work experience

Knowledge

• oAwareness of NHS systems
• oKnowledge of NHS systems

Skills

• oPatient focused Basic IT skills oAbility work cooperatively within a team oGood communication and interpersonal skills
• oExperience of working within a team

Commitment to Trust Values and Behaviours

• oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

£25,760 to £27,476 a yearpro rata per annum

Contract

Permanent

Working pattern

Full-time,Part-time

Reference number

218-HSS-B3-8257015-B

Job locations

University Hospitals Coventry and Warwickshire