Clinical Team Administrator

Gmmh; Salford; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Evening/Weekend pay enhancements

27 days annual leave + bank holidays

DBS Update Service enrolment

Job summary

Greater Manchester Mental Health Foundation Trust is seeking a Team Administrator based at Woodlands Hospital, Little Hulton, to support the Memory Assessment and Treatment Service within Later Life Services.

You will provide confidential admin support to the clinical team, arrange appointments, take minutes, and handle correspondence; full-time 37.5 hours per week, with pay £25,760 to £27,476 per annum.

Qualifications

• Experience in working in a public facing environment.
• 2 years experience working on computer systems.
• Medical administration experience.
• Experience working in a patient environment.

Responsibilities

• Arrange appointments with service users and ensure staff cover.
• Coordinate and direct service user contact via telephone, email or letter.
• Greet service users, carers and visitors when required.
• Typing of clinical correspondence and minutes.

Skills

Public facing experience

Medical administration

Computer systems

Patient-centered service

Education

GCSEs (3)

Admin experience training

Job description

Main area administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Fri 9am till 5pm) Job ref 437-8166155-A

Site Woodlands Hospital Town Salford Salary £25,760 - £27,476 per annum Salary period Yearly Closing 31/10/2026 23:59

Job overview

At GMMH we are investing significantly into our Community Mental Health provision.

An exiting opportunity to join this friendly and welcoming community team based at Woodlands hospital in Little Hulton supporting the Memory Assessment and Treatment Service within our Later Life Services.

The Team Administrator will be responsible for providing a comprehensive and confidential administrative support to the clinical team and team manager.

The post holder will provide an administrative function to the multi-disciplinary team, minute taking of meetings, typing of clinical correspondence, filing and other general administrative duties.

Main duties of the job

To arrange appointments with service users using the clinics models and to ensure all clinics have appropriate staff cover. Typing of all clinical correspondence

Coordinating and directing service user contact via telephone call, email or letter. Identifying priority contact, particularly from distressed service users or relative, informing the relevant team member for the need for urgency when appropriate.

Greeting service users, carers and other visitors when required. For full details of this role please see the job description and personal specification.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see job description and person spec

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Experience in working in a public facing environment
• 2 years experience working on computer systems
• Medical administration experience
• Experience working in a patient environment

Application and interview

• 3 x GCSE
• 1 years administration experience
• Experience in working in a public facing environment
• 2 years experience working on computer systems
• Medical administration experience
• Experience working in a patient environment

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.