Mortuary Support Worker

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 23,000; Full time

Job summary

Manchester University NHS Foundation Trust is seeking a Mortuary Support Worker to assist with the release and receipt of deceased persons, support bereaved relatives, and ensure accurate mortuary processes. The role involves maintaining records on the laboratory information system and adhering to HTA guidelines.

There is an on-call commitment and responsibility for cleaning duties, stock control, and risk assessments.

Qualifications

• Release deceased persons to funeral directors or other authorised persons.
• Receive deceased persons from the hospital and Community.
• Book in and release deceased patients on the laboratory information system.
• Mortuary Administrative duties.
• Facilitate family visits in accordance with policies.
• Follow HTA guidelines.
• Be responsible for processing products of conceptions and preparing for end of month cremation.
• Accompany bereaved relatives during visits.
• Participate in out of hours work.
• Participate in departmental risk assessments with the Mortuary Services Manager and Adult Bereavement Lead.
• Communicate with a wide range of staff and external organisations.
• Report incidents and errors on the Trust and/or internal incident/error logging system.
• Stock control and reporting deficiencies to senior staff.
• Carry out general cleaning duties.
• Deal with relatives empathetically.
• On-call commitment.

Responsibilities

• Release deceased persons to funeral directors or other authorised persons.
• Receive deceased persons from hospital and community.
• Book in and release deceased patients on the LIS.
• Accurate mortuary administrative tasks and record-keeping.
• Support family visits and bereavement processes.

Job description

The post-holder will act as a Mortuary Support Worker at MFT. The post-holder will liaise sensitively with relatives of deceased. Accuracy and attention to detail is essential. The post holder will be expected to cover a range of duties which includes receipt and release of deceased, dealing with bereaved relatives, facilitating viewings and general cleaning duties (this list is not exhaustive). There will be an on-call commitment.

The Post-holder Is Required To

• To release deceased persons to funeral directors or other authorised persons.
• Receive deceased persons from the hospital and Community.
• To book in and release deceased patients on the laboratory information system.
• Mortuary Administrative duties.
• Facilitate family visits in accordance .
• To follow HTA guidelines.
• To be responsible for processing products of conceptions and preparing for end of month cremation.
• To accompany bereaved relatives whilst visiting the deceased.
• To participate in the audit process.
• To communicate with a wide range of staff internal to the Trust and external organisations e.g. medical staff, nursing staff, bereavement staff, Coroners and their officers, police, funeral directors and bereaved relatives.
• To report any incidents and errors on the Trust and/or internal incident/error logging system.
• Ensure stock is kept at appropriate levels and reporting deficiencies to senior staff.
• Follow all policies and standard operating procedures (SOP).
• Carry out general cleaning duties.
• Deal with relatives in an empathetic manner.
• To participate in out of hours work.
• To be competent in appropriate areas of mortuary work.
• To participate in departmental risk assessments in conjunction with the Mortuary Services Manager and Adult Bereavement Lead.

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.

You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.

You’ll find that we’re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.

Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.

Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.

At MFT we’re All Here For You - every step of the way. Join us today.

For further details / informal visits contact: Name: Geoff Jackson Job title: Mortuary Manager Email address: [e-mail] Telephone number: 0161 276 4476

Rachael Whittaker , Senior APT
[e-mail]