Mortuary and Bereavement Manager

Cwm Taf Morgannwg University Health Board; Pontyclun; On-site; GBP 70,000 - 90,000; Full time

Job summary

Cwm Taf Morgannwg University Health Board is seeking an experienced leader to head Mortuary and Bereavement Services across Royal Glamorgan, Prince Charles, and Princess of Wales Hospitals. You will drive dignified care, ensure compliance with regulatory standards, and guide service-wide quality improvement.

The role requires strategic leadership, team development, and collaboration with multidisciplinary colleagues to support families and carers while maintaining high professional standards.

Responsibilities

• Lead Mortuary and Bereavement Services across CTMUHB sites.
• Ensure regulatory compliance and quality improvement in after-death care.
• Provide training and mentorship to staff.
• Coordinate with multidisciplinary teams and liaise with bereaved families.

Job description

An opportunity has arisen for an experienced professional to join us to lead our Mortuary and Bereavement Services in CTMUHB.

We have three licensed mortuaries based in Royal Glamorgan Hospital, Prince Charles Hospital and Princess of Wales Hospital and are currently reviewing our model of how we provide our services. At the heart of our services is the importance of dignity for the deceased and care of the bereaved as well as strong conformance to regulatory standards.

We are seeking a highly motivated leader who shares our passion for high standards of dignified care of the deceased and bereaved families. You'll have experience of ensuring compliance to regulatory standards, understanding the requirements within the Mortuary, as well as the Medical Examiner Regulations 2024.

Leading by example you'll have the ability to inspire and develop teams in a culture of continual quality improvement. If this like a role that fits with your values and experience, we would love to hear from you., The post holder will be the lead for the Mortuary and Bereavement Services, working autonomously and liaising with all members of the multi-disciplinary team involved in the care of the deceased and with service users.

Is responsible for all aspects of after death care including the assessment, planning and evaluation of direct interventions with users. They will be expected to monitor and ensure a positive, caring, professional service, incorporating stakeholder and relatives' feedback to improve quality of care delivered.

Will provide specialised training for staff regarding the management of after death care processes, and act as an effective role model and mentor for the professional delivery of the services, promoting excellence throughout practice.

The post holder will ensure dignified care of the deceased in line with the laws and codes of practice relating to the mortuary and ensure that all staff adhere to them.

Duties will be undertaken across multiple UHB sites - mortuaries are at the Royal Glamorgan Hospital, Prince Charles Hospital and Princess of Wales Hospital.

Welsh Skills Desirable:

This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or 'B1' Level if you've learnt Welsh as an adult). This doesn't mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the 'Croeso Candidate!' guide attached below for more information.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respecto
• We work together as one team

CTM employees enjoy benefits including;

• a leading pension
• generous leave
• flexible work
• career growth
• access to ongoing learning and development

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.