Mortuary and Bereavement Manager

Cwm Taf Morgannwg University Health Board; Llantrisant; On-site; GBP 60,000 - 75,000; Full time

Job summary

Cwm Taf Morgannwg University Health Board is seeking an experienced Mortuary and Bereavement Manager to lead our Mortuary and Bereavement Services across multiple sites. The role requires ensuring dignified care of the deceased, compliance with regulatory standards, and effective line management of staff within a culture of continuous quality improvement.

You will oversee after-death care processes, staff training, and collaboration with clinical teams and bereaved families, while implementing

Qualifications

• RSPH Level 4 Diploma in Anatomical Pathology Technology or equivalent.
• Management or Leadership Qualification.
• Extensive knowledge of current legislation relating to Coroner's post mortems, death registration and statutory duties.
• Knowledge of workforce, resource and financial management acquired through formal training to Master’s Level or equivalent skills, knowledge and experience.
• Knowledge of clinical risk and governance, quality management and the Human Tissue Authority (HTA) structures.

Responsibilities

• Lead the Mortuary and Bereavement Services across multiple sites, working autonomously with the MDT.
• Ensure post-mortem care and bereavement support meet regulatory standards and quality expectations.
• Provide staff training and act as a role model for professional delivery of services.
• Ensure dignity and compassionate care for the deceased and bereaved families, in line with laws and codes of practice.

Skills

Leadership

Staff development

Teamwork

Stakeholder engagement

Communication

Problem solving

Welsh language

Education

RSPH Level 4 Diploma in Anatomical Pathology Technology or equivalent

Management or Leadership Qualification

Master's degree or equivalent in health/leadership

Job description

Cwm Taf Morgannwg University Health Board

Mortuary and Bereavement Manager

The closing date is 16 November 2026

An opportunity has arisen for an experienced professional to join us to lead our Mortuary and Bereavement Services in CTMUHB.

We have three licensed mortuaries based in Royal Glamorgan Hospital, Prince Charles Hospital and Princess of Wales Hospital and are currently reviewing our model of how we provide our services. At the heart of our services is the importance of dignity for the deceased and care of the bereaved as well as strong conformance to regulatory standards.

We are seeking a highly motivated leader who shares our passion for high standards of dignified care of the deceased and bereaved families.You'll have experience of ensuring compliance to regulatory standards, understanding the requirements within the Mortuary, as well as the Medical Examiner Regulations 2024.

Leading by example you'll have the ability to inspire and develop teams in a culture of continual quality improvement. If this like a role that fits with your values and experience, we would love to hear from you.

Main duties of the job

The post holder will be the lead for the Mortuary and Bereavement Services, working autonomously and liaising with all members of the multi-disciplinary team involved in the care of the deceased and with service users.

Is responsible for all aspects of after death care including the assessment, planning and evaluation of direct interventions with users. They will be expected to monitor and ensure a positive, caring, professional service, incorporating stakeholder and relatives' feedback to improve quality of care delivered.

Will provide specialised training for staff regarding the management of after death care processes, and act as an effective role model and mentor for the professional delivery of the services, promoting excellence throughout practice.

The post holder will ensure dignified care of the deceased in line with the laws and codes of practice relating to the mortuary and ensure that all staff adhere to them.

Duties will be undertaken across multiple UHB sites - mortuaries are at the Royal Glamorgan Hospital, Prince Charles Hospital and Princess of Wales Hospital.

Welsh Skills Desirable: This post is advertised as Welsh Desirable at Level 3 Speaking/Listening (or 'B1' Level if you've learnt Welsh as an adult). This doesn't mean you have to be fluent or able to write long reports in Welsh; it just means being able to hold simple conversations with patients. Have a look at the 'Croeso Candidate!' guide attached below for more information.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improveo We treat everyone with respecto We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications/Knowledge

• RSPH Level 4 Diploma in Anatomical Pathology Technology or equivalent
• Management or Leadership Qualification
• Extensive knowledge and understanding of current legislation relating to Coroner's post mortems, death registration and statutory duties.
• Knowledge of workforce, resource and financial management acquired through formal training to Master's Level or equivalent skills, knowledge and experience.
• Knowledge of clinical risk and governance, quality management and the Human Tissue Authority (HTA) structures.

Experience

• Experience of training staff.
• Experience of leadership/staff management.
• Budget management.

Abilities

• Ability to work collaboratively and engage others in service development.
• Ability to work as part of a team and on own initiative with minimum supervision.
• Welsh language speaking/listening skills at Level 3 or above

Values

• Demonstrate ability to be caring and compassionate, dealing with the recently bereaved and the care after death.
• Committed to quality improvement and high quality service delivery.
• Flexible approach to the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board