Mortgage Underwriting & Origination Leader

The Nottingham Building Society; Attenborough; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Car Allowance

Bupa Healthcare

Medicash healthcare scheme

29 days annual leave

Job summary

The Nottingham Building Society Head of Mortgage Underwriting at Head Office, Nottingham, combines a permanent full-time role with hybrid working (minimum 2 days weekly). The package includes a competitive salary and car allowance.

You will shape origination and underwriting strategy, lead and develop teams, maintain high underwriting standards, and drive efficiency across mortgage journeys and processes. You will use data and feedback to improve customer outcomes and manage risks.

Qualifications

• Extensive mortgage origination, underwriting and portfolio management experience across residential, buy-to-let, commercial, self-build and specialist lending.
• Strong understanding of responsible lending, mortgage operations and customer servicing best practice.
• In-depth knowledge of regulatory frameworks including MCOB, FCA requirements and financial crime controls.
• Proven experience leading high-performing operational teams, driving excellent customer outcomes while coaching colleagues to reach their potential.
• Strong analytical skills to interpret MI, KPIs and performance data to identify trends and risks.
• Experience of operational resilience, business continuity, risk management and incident recovery within a regulated environment.
• Track record delivering change, transformation and continuous improvement initiatives.
• Outstanding stakeholder management skills to influence senior leaders, regulators and external partners.

Responsibilities

• Shape and deliver the Mortgage Origination and Underwriting strategy, supporting growth, lending and customer ambitions.
• Lead, motivate and develop high-performing teams, creating a customer and intermediary-focused culture.
• Maintain robust underwriting standards, ensuring prudent and compliant lending decisions.
• Drive operational efficiency, service excellence and improvements across mortgage journeys.
• Use data and feedback to identify trends, manage risks and improve customer outcomes.
• Lead change initiatives and transformation, embedding new ways of working.
• Ensure regulatory compliance, risk management and governance controls.
• Build strong relationships with brokers, solicitors, valuation partners and risk/compliance teams.
• Oversee third-party suppliers and outsourced services to maintain quality and delivery.
• Champion resilience and business continuity within the function.

Skills

Mortgage underwriting

Strategic leadership

Regulatory compliance

Stakeholder management

Data analysis

Operational resilience

Job description

The Nottingham Building Society Head of Mortgage Underwriting at Head Office, Nottingham, combines a permanent full-time role with hybrid working (minimum 2 days weekly). The package includes a competitive salary and car allowance.

You will shape origination and underwriting strategy, lead and develop teams, maintain high underwriting standards, and drive efficiency across mortgage journeys and processes. You will use data and feedback to improve customer outcomes and manage risks.