Mortgage Underwriter

Stellar Select Limited; Fleet; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Mortgage Underwriter to provide exceptional customer service and ensure compliance with policies. The role involves analyzing mortgage applications and maintaining high service standards while working closely with various stakeholders.

Benefits

11% non-contributory pension scheme

25 days annual leave

Private Medical Insurance

Annual Discretionary Bonus

Enhanced Company sick pay

Income protection scheme

Enhanced Maternity and Paternity leave

Electric Vehicle Salary Sacrifice Scheme

Qualifications

• Previous experience as a manual Mortgage Underwriter.
• Currently holding a lending mandate.
• Excellent communication skills, both written and verbal.

Responsibilities

• Ensure documentation adheres to policy and criteria.
• Develop positive working relationships with colleagues.
• Train and mentor new team members.

Skills

Communication

Commercial Judgment

Customer Service

Education

CeMAP

Tools

Microsoft Office

Job description

Job Title: Mortgage Underwriter

Location: Fleet, with flexibility to work from home 2 days a week once probation is passed

Salary: Depending on experience

Benefits:

• 11% non-contributory pension scheme from day 1
• 25 days annual leave, increasing with service
• Annual leave purchase scheme, up to 5 additional days per year
• Private Medical Insurance
• Annual Discretionary Bonus
• Free Annual Flu Jabs
• Enhanced Company sick pay, increasing with service
• Income protection scheme
• Enhanced Maternity and Paternity leave and pay
• 2 paid days to volunteer each year
• Electric Vehicle Salary Sacrifice Scheme
• Retailer discount and cashback platform

About the role of Mortgage Underwriter:

We have an exciting opportunity for a Mortgage Underwriter to join a specialist intermediary only lender. The successful candidate will be required to provide a professional, efficient, and high standard of customer service to customers, intermediaries, valuers, and solicitors.

Holding a lending mandate, the role will focus on accurately analysing and understanding key elements of all mortgage applications at every level of the process through to offer, whilst ensuring adherence to all policies, procedures and regulatory guidelines.

Responsibilities for the position of Mortgage Underwriter:

• Work to agreed objectives, service standards and deliverables.
• Ensure relevant documentation and information received is checked for adherence to policy and criteria.
• Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service. Provide a prompt reply to all written correspondence.
• Develop positive working relationships with colleagues.
• Make suggestions for improvements to processes to enhance service and efficiency.
• Adhere to internal/external compliance, credit review and audit requirements.
• Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF).
• Use initiative to resolve queries outside own area of expertise.
• Train and mentor new team members.
• Take responsibility for your own learning and development.
• All other associated duties and responsibilities and carry out any tasks as required by management.

Experience required for the position of Mortgage Underwriter:

• Previous experience as a manual Mortgage Underwriter.
• Currently holding a lending mandate.
• Proven ability to exercise good commercial and professional judgment.
• Excellent communication skills, both written and verbal.
• PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint, and Outlook.
• CeMAP preferred or a willingness to study.

For more information regarding the role of Mortgage Underwriter please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.