Mortgage Sourcing & Market Insights Manager

West One Loans; Watford; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Private medical healthcare

25 days annual leave

Paid volunteering days

Additional benefits

Job summary

West One Loans is seeking an experienced Mortgage Sourcing & Market Insights Manager to own sourcing strategies and drive market intelligence across residential and specialist lending. You will manage broker relationships, pricing, and product governance while coordinating with IT on distribution tech integrations.

The role requires strong Excel abilities, UK mortgage market knowledge, and a proactive, collaborative working style across Product, Sales, Compliance and IT.

Qualifications

• Experience in mortgage distribution, intermediary partnerships, pricing or market analytics within a UK lender, network or sourcing provider.
• Strong knowledge of the UK mortgage and specialist lending market, including intermediary distribution models.
• Understanding of pricing, placement and product positioning principles.
• Desirable: Experience across specialist lending propositions including Buy-to-Let, Second Charge or Bridging.
• Desirable: Familiarity with Consumer Duty, PROD and product governance frameworks.
• Desirable: CeMAP or equivalent qualification.

Responsibilities

• Maximise origination across Residential, Buy-to-Let, Second Charge, Bridging, Commercial and Development Finance through sourcing & distribution channel management.
• Lead relationships with sourcing platforms; negotiate commercial terms to drive value.
• Own product and criteria accuracy across all sourcing systems including sign-off for product loads and resolution of load errors.
• Manage end-to-end delivery of product launches, rate changes and withdrawals including broker communications and go-live timeline management.
• Act as business owner for distribution technology integrations; define requirements and collaborate with IT to deliver solutions.
• Monitor competitor rates, fees and criteria across all lending lines using platform and market data sources.
• Analyse market ranking and placement by product, LTV band and channel; identify pricing or criteria constraints.
• Conduct gap analysis to identify where products are filtered out in broker search results; recommend criteria changes to the Product team.
• Develop data-backed pricing and positioning recommendations to inform Product and Pricing strategy.
• Prepare regular market intelligence reporting covering channel performance, placement share, visibility and ROI for Product Managers and senior leadership.
• Deliver distribution and customer outcomes intelligence to support target market monitoring, fair value assessments and product governance aligned with the Consumer Duty.
• Collaborate cross-functionally with Product, Compliance and IT to ensure accurate, on-schedule launches of new products and channels.
• Track and deliver against success measures: placement share, conversion rates, product load accuracy, timely updates, and reliable high-quality intelligence.

Skills

Excel

Commercial acumen

Negotiation

Project leadership

Attention to detail

Analytical thinking

Strategic thinking

Cross-functional collaboration

Education

CeMAP or equivalent qualification

Tools

Twenty7tec

Iress

Mortgage Brain

Job description

Are you an experienced Mortgage Sourcing & Market Insights Manager who enjoys taking ownership, supporting others, and has experience within mortgage distribution, market intelligence or product strategy? Do you thrive in a fast-paced lending environment where broker relationships, risk appetite, and regulatory compliance are equally important?

If this sounds like you, then this could be the perfect next step in your career.

Key Accountabilities

• Maximise origination across Residential, Buy-to-Let, Second Charge, Bridging, Commercial and Development Finance through effective sourcing and distribution channel management
• Lead relationships with sourcing, criteria, affordability and distribution platforms; negotiate commercial terms to drive value and market reach
• Own product and criteria accuracy across all sourcing systems including sign-off for product loads and resolution of load errors
• Manage end-to-end delivery of product launches, rate changes and withdrawals, including broker communications and go-live timeline management
• Act as business owner for distribution technology integrations such as DIP APIs and pricing engines; define requirements and collaborate with IT to deliver solutions
• Monitor competitor rates, fees and criteria across all lending lines using platform and market data sources
• Analyse market ranking and placement by product, LTV band and channel; identify pricing or criteria constraints limiting volume
• Conduct gap analysis to identify where products are filtered out in broker search results; recommend criteria changes to the Product team
• Develop data-backed pricing and positioning recommendations to inform Product and Pricing strategy
• Prepare regular market intelligence reporting covering channel performance, placement share, visibility and ROI for Product Managers and senior leadership
• Deliver distribution and customer outcomes intelligence to support target market monitoring, fair value assessments and product governance aligned with the Consumer Duty
• Collaborate cross-functionally with Product, Compliance and IT to ensure accurate, on-schedule launches of new products and channels
• Track and deliver against success measures: placement share, conversion rates, product load accuracy, timely updates, and reliable high-quality intelligence

Skills & Competencies

• Advanced Excel ability to build and maintain automated reporting
• Working knowledge of sourcing and criteria systems including Twenty7tec, Iress and Mortgage Brain
• Proven commercial acumen ability to translate complex data into clear, actionable pricing and product recommendations
• Partnership management and negotiation skills, with ability to influence senior stakeholders
• Experience leading cross-functional projects and technology initiatives
• Exceptional attention to detail
• Strong analytical and strategic thinking
• Proactive, collaborative working style comfortable engaging with Product, Sales, Compliance and IT teams

Knowledge & Qualifications

• Essential: Experience in mortgage distribution, intermediary partnerships, pricing or market analytics within a UK lender, network or sourcing provider
• Essential: Strong knowledge of the UK mortgage and specialist lending market, including intermediary distribution models
• Essential: Understanding of pricing, placement and product positioning principles
• Desirable: Experience across specialist lending propositions including Buy-to-Let, Second Charge or Bridging
• Desirable: Familiarity with Consumer Duty, PROD and product governance frameworks
• Desirable: CeMAP or equivalent qualification

Personal Attributes

• Self-driven and results-focused
• Comfortable working independently and as part of cross-functional teams
• High integrity with commitment to accuracy and governance
• Enthusiastic to shape strategy and drive measurable business impact

Why Join Us?

At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career.

Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits.

• Strong analytical focus with a commitment to accuracy
• Confident communicator able to present findings and recommendations to senior audiences

At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers, Results, Energy, Development, Invention and Teamwork. We live and breathe these values every day and want to ensure they underpin our future success. So, if you want to build a career in specialist finance, with an employer focused on providing brilliant customer service, lending responsibly, and creating a great office environment to develop its people, then look no further than Enra.