Mortgage Services Sales Manager

The New Homes Group; Aylsham; On-site; GBP 64,000 - 76,000; Full time

Job summary

A leading mortgage services provider in the UK is seeking a Mortgage Services Sales Manager to oversee and develop a team of Mortgage Consultants. This role will involve strategizing for revenue growth, maintaining compliance, and delivering high-quality customer service. The ideal candidate will possess a CeMAP qualification and a proven sales leadership track record. The position offers an OTE of circa £70k plus an excellent benefits package.

Benefits

Competitive Basic Salary

Commission

Car allowance / company car

Private Health Care

Pension

Generous Holiday entitlement

Company discounts

Fantastic training & development

Qualifications

• Proven track record as a sales leader in mortgage services.
• Experience in training and developing sales teams.
• Strong knowledge of Financial Services core products.

Responsibilities

• Manage and develop a team of Mortgage Consultants.
• Implement and monitor business plans to achieve revenue growth.
• Ensure compliance with relevant legislation.

Skills

Sales leadership in mortgage services

Technical knowledge in financial services

Customer service experience

Influencing and motivating team members

Education

CeMAP qualification or equivalent

Tools

Mortgage sourcing software

Job description

Mortgage Services Sales Manager

We have a rare opportunity for an Experienced Mortgage Advisor looking to progress their career. This role will cover 7 of our William H Brown branches across the North Norfolk area and could be a real career starter for the right individual.

This fantastic opportunity will offer an OTE of circa £70k and an excellent benefits package.

The role will see you effectively retain, recruit, train and manage a team of Mortgage Consultants with all levels of experience, providing an effective and efficient mortgage advisory service to customers in line with company policies, procedures, directives and statutory rules and regulations.

What’s in it for you?

• Competitive Basic Salary
• Commission
• Car allowance / company car
• Private Health Care
• Pension
• Generous Holiday entitlement
• Company discounts
• Fantastic training & development

Key responsibilities

• This role is responsible for the certification of those MSC’s under their span of control.
• Develop a team of Mortgage Consultants to achieve their personal business objectives and specific performance and quality standards set by the company.
• Support the recruitment, development and retention of Mortgage Consultants in line with the Company’s recruitment plan.
• Work closely alongside Estate Agency colleagues and the New Homes team to ensure a consistent and joined up approach is adopted in respect to all business development activities, ensuring that first appointment volumes are delivered in line with the business plans at all times.
• In conjunction with the Divisional Mortgage Services Director, implement, monitor and evaluate business plans to achieve the required growth in revenue from a range of income streams.
• Ensure that team members maintain best practice and adhere to all relevant legislation, promoting a consistent, high quality, customer‑focused approach to business processes ensuring that the principles of Treating Customers Fairly (TCF) are adhered to at all times.
• Work closely with the Divisional Mortgage Services Director and the Training Team to continually review the training and development needs of team members.
• Deliver a challenging and rewarding environment which encourages staff to continually add value, improve ways of working and develop and grow personally.

Background, Experience and Qualifications

• CeMAP qualification (or industry recognised equivalent) is a requirement for the role.
• Proven track record of being a sales leader with Mortgage services.
• Excellent level of technical and e‑commerce knowledge particularly relevant to the housing and mortgage market.
• Experience in leading, developing, motivating and influencing sales people in a customer facing environment.
• An excellent knowledge of Financial Services core products i.e. Mortgages, Life Assurance, Critical Illness, Income Protection and Buildings & Contents Insurance.
• Working knowledge of how to identify and maximise business opportunities within the estate agency environment.
• Working knowledge of all legislation impacting on a Financial Services business, specifically a mortgage & protection business.
• A good level of technical and e‑commerce knowledge in order to train Mortgage Consultants to promote our services efficiently and effectively using a mortgage sourcing software solution.

MS02963