Mortgage Product Manager Homes - 12 Month FTC/Secondment

Lloyds Bank plc; Manchester; Hybrid; GBP 59,000 - 67,000; Full time

Job summary

An established industry player is looking for a Mortgage Product Manager to enhance their mortgage portfolio on a 12-month FTC/Secondment basis. This role is pivotal in ensuring compliance with regulatory requirements and delivering excellent customer outcomes. You will leverage data to drive product decisions, collaborate with various teams, and implement customer-centric strategies. Join a company committed to sustainable growth and diversity, offering a supportive work environment with flexible working options. If you have a strong background in financial services and a passion for customer satisfaction, this opportunity is perfect for you.

Benefits

Up to 15% pension contribution

Performance bonus

Share schemes

Flexible benefits

30 days’ holiday + bank holidays

Wellbeing initiatives

Parental leave policies

Qualifications

• Experience in managing mortgage products and portfolios.
• Strong analytical skills to drive product decisions.

Responsibilities

• Use data to inform product decisions and monitor performance.
• Define and implement strategies for customer management.

Skills

Relevant mortgage experience

Strong analytical skills

Ability to influence

Customer-focused mindset

Excellent communication skills

Creative problem-solving skills

Risk management expertise

Tools

MI tools

Job description

Mortgage Product Manager Homes - 12 Month FTC/Secondment

Mortgage Product Manager Homes - 12 Month FTC/Secondment

Apply locations: Manchester, Chester, Bristol, Halifax, Leeds, London

Time type: Full time

Posted on: Posted Yesterday

Time left to apply: End Date: May 22, 2025 (12 days left to apply)

Job requisition id: 134602

End Date: Wednesday 21 May 2025

Salary Range: £59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary

We are seeking a Mortgage Product Manager for Homes on a 12-month FTC/Secondment basis to join Lloyds Banking Group, the UK's largest mortgage lender. This role involves managing and enhancing our mortgage portfolio, ensuring compliance with regulatory requirements, and delivering excellent customer outcomes.

Responsibilities:

1. Data and Analytics: Use data to inform product decisions, monitor performance, and identify improvement opportunities.
2. Strategy and Delivery: Define and implement strategies for customer management and treatment.
3. Customer Collaboration: Work with various teams to lead initiatives across Homes.
4. Customer-Centric: Understand customer behavior and evaluate risks.

Why Lloyds Banking Group

Join a company committed to sustainable growth, diversity, and inclusion, offering opportunities for development and work-life balance.

Requirements:

• Relevant mortgage experience in financial services
• Strong analytical skills with MI tools
• Ability to influence and build relationships
• Customer-focused mindset
• Excellent communication skills
• Creative problem-solving skills
• Risk management expertise

Benefits:

• Up to 15% pension contribution
• Performance bonus
• Share schemes
• Flexible benefits
• 30 days’ holiday + bank holidays
• Wellbeing initiatives and parental leave policies

We encourage applications from underrepresented groups and provide reasonable adjustments for disabled and neurodiverse applicants.