Mortgage Advisor - Medway (Client Services)

TN United Kingdom; Rochester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Mortgage Advisor to join their vibrant team in Rochester. This role is perfect for someone passionate about helping clients navigate their mortgage journey, from first-time buyers to seasoned homeowners. You'll enjoy a supportive environment where your efforts are recognized and rewarded, with a structured career path and numerous benefits including generous holiday allowances and company incentives. If you thrive in a fast-paced, customer-focused setting and are eager to make a difference, this opportunity is for you!

Benefits

33 days paid holiday

Extra day off for your birthday

Pension

Life Insurance

Company Rewards and Incentives

Employee Assistance Scheme

Paid entry for charitable events

Free on-site parking

Qualifications

• CeMap 1 or equivalent required for mortgage advising.
• Strong customer-focused attitude and sales skills are essential.

Responsibilities

• Provide mortgage advice and protection to clients.
• Meet and exceed sales targets while building strong client relationships.

Skills

Customer Service

Mortgage Advice

Relationship Building

Sales Skills

Financial Solutions

Education

CeMap 1 or equivalent

Job description

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Mortgage Advisor - Medway (Client Services), Rochester

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

0e9579076969

Job Views:

4

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

We are all about helping our customers on their life’s journey…

Whether it is their first home or their forever home…

Our Mortgage Advisors are there when they need us and for every step of the way…

Our Central Client Services Team is looking to find someone for a brand-new role in their busy and successful team. Your leads will be hot off the press from your colleagues, so you will never be short of business to write, and you will be part of a fun and driven team to enjoy working alongside.

Start Date: ASAP

Work Pattern: 5 days per week including some Saturdays (typically 2 Saturdays off per month depending on the role/office) (Monday to Friday 08.30 – 17.30 and Saturday 09.00 – 17.00)

Benefits: Holiday Commission, 33 days paid Holiday, Extra day off for your birthday, Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, Paid entry for charitable events, free on-site parking

Special Requirements: Ideally, a full driving licence and your own vehicle

So, what do our Mortgage Advisors actually do?

• Meet virtually with clients to provide mortgage advice and protection
• Seek out the best financial and mortgage solutions for our customers
• Advise on and sell associated insurance products from Legal & General
• Meet and exceed targets
• Build great relationships that encourage repeat business
• Work with our existing client base, which can be a source of new business
• Liaise with lenders to stay updated on new products, personalizing each deal
• Collaborate with our Admin Support Team to ensure case completion and FCA compliance

What is it like to work here?

• Challenging but rewarding, with team support to achieve customer goals
• Targeted and assessed, but with plenty of support for your success
• Fun and innovative competitions with rewards and treats
• We listen to our colleagues, with high staff survey scores (85%-90%)

What do I need?

• CeMap 1 or equivalent
• People and customer-focused attitude
• Drive, motivation, and passion to succeed
• Ability to turn the “ordinary” into the “extraordinary” through hard work
• Passion for helping customers finance their perfect property

Additional information:

• We are the number 1 mortgage broker according to Trust Pilot
• Support for charities is part of our DNA, with company-paid entry fees for charitable events

Thank you for your time, and if you believe you would enjoy working here, we look forward to your application!