Mortgage Administrator / Case Manager

JR United Kingdom; Bolton; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading company in the Bridging Finance Sector is seeking a Mortgage Administrator / Case Manager for their team in Bolton. The successful candidate will manage client applications and ensure smooth operations alongside brokers and lenders, with a competitive salary package and benefits, including working from home options.

Qualifications

• Minimum 2 years' experience in mortgage administration or case management.
• Strong written and oral communication skills.
• Ability to manage and prioritize own caseload.

Responsibilities

• Manage loan pipeline for client applications from start to finish.
• Contact lenders/providers for updates and gather missing documents.
• Perform AML and compliance checks as part of risk prevention.

Skills

Communication

Time Management

Client Relationship Management

Job description

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Mortgage Administrator / Case Manager, Bolton, Greater Manchester

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Client:

D&R Recruitment Limited

Location:

Bolton, Greater Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Manchester

Up to £34,000 Base + £500 a month in bonuses (£39,000 package).

3 Days working from home / 2 Days office based

I have a well-established Property Finance Lender who is currently recruiting for a Mortgage Administrator / Case Manager to join their expanding team in the Bridging Finance Sector. The successful candidate will report directly to the Team Manager.

As an Administrator / Case Manager, you will be required to manage the loan pipeline to progress client applications from start to completion efficiently and professionally. You will work closely with brokers, providers, solicitors, and estate agents to ensure all caseloads are processed effectively and timely.

• Act as a primary point of contact for all clients pre-application submission and post-completion.
• Upload supporting documents to the lender’s portal.
• Contact lenders/providers for updates on mortgage/insurance applications and gather additional information/missing documents from clients.
• Verify ID/Documents to ensure applicants meet the lender’s criteria.
• Complete AML and compliance checks as risk prevention.
• Update the in-house system with clear and accurate notes.
• Minimum of 2 years’ administration experience within mortgage administration or case management, working for a lender or broker.
• Experience managing/prioritising own caseloads.
• Strong communication skills, both written and oral.