Insurance Case Manager (Protection & GI)

JR United Kingdom; Preston; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the insurance sector is seeking an experienced Insurance Case Manager to join their tech-driven team in Preston. The role involves managing client protection policies, ensuring accurate setups, and providing exceptional support while navigating insurer platforms. With remote working options and opportunities for career growth, this position offers a chance to significantly impact client satisfaction and company success.

Benefits

Remote working with quarterly London office meet-ups

Competitive salary + bonus

Opportunities to grow your career

Values-led team culture

Tech-forward systems and processes

Qualifications

• 1+ year of experience in protection insurance administration.
• Confident navigating insurer platforms and portals.
• Highly organized, detail-focused, and proactive.

Responsibilities

• Submitting protection and GI applications via insurer portals.
• Liaising with underwriters and resolving case queries.
• Managing communications and keeping clients informed.

Skills

Insurance Administration

Client Communication

Attention to Detail

Organization

Proactivity

Job description

Social network you want to login/join with:

Insurance Case Manager (Protection & GI), Preston, Lancashire

Client:

First Time Finance

Location:

Preston, Lancashire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Join Our Growing Team at First Time Finance

We’re looking for an experienced Insurance Case Manager to join our fast-growing, tech-driven team. If you’ve got at least 1 year of admin experience in life insurance, critical illness cover, income protection, and general insurance, and you care about doing the right thing for clients - we’d love to hear from you.

You’ll play a key role in ensuring protection policies are smoothly processed and set up correctly, helping our clients feel supported every step of the way.

What You'll Be Doing

• Submitting protection and GI applications via insurer portals
• Liaising with underwriters and resolving case queries
• Managing communications and keeping clients informed
• Placing policies into trust where appropriate
• Double-checking all details to ensure accurate and compliant setups
• Supporting two advisers and managing your own caseload

What We’re Looking For

• 1+ year of experience in protection insurance administration
• Confident navigating insurer platforms and portals
• Highly organised, detail-focused, and proactive
• Clear communicator with a client-first attitude
• Excited to grow with a rapidly scaling company

Why Join Us?

• Remote working with quarterly London office meet-ups
• Competitive salary + bonus
• Unparalleled opportunities to grow your career as the company scales
• A values-led team that genuinely cares about clients
• Tech-forward culture with streamlined systems and processes

Ready to Apply?

Click Apply Now or send us a message if you have any questions.