Morning Cleaning Supervisor - Lead Team & Quality

OCS; Wrexham; On-site; GBP 23,000 - 29,000; Full time

Job summary

OCS is seeking a Supervisor to lead cleaning staff, ensure high cleanliness standards, and support safe, hygienic environments for customers and colleagues. The role involves rota planning, coaching, and audits to maintain quality across sites.

You will manage stock, liaise with customers, and drive adherence to safety procedures while supporting a small team. Flexibility with early hours is important, with opportunities for professional growth in a busy facilities team.

Qualifications

• Right to Work in the UK is required.
• Previous supervisor experience preferably in a cleaning environment.
• Good IT skills and MS Office knowledge.
• Desire to lead a team and oversee tasks.
• Excellent customer service skills.
• Able to work to deadlines and prioritise with flexible hours.
• Good attention to detail.

Responsibilities

• Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
• Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning.
• Delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly.
• Conducting cleaning audits on a weekly basis and escalating any areas of concern for support.
• Hold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
• Manage the ordering of stock and consumables, updating the stock management system and distribution to cleaning stores.
• Regularly interact with customers/clients to assist them and communicate at all levels.
• Plan high level and deep cleaning works as required.
• Ensure adherence to company policies and procedures.

Skills

Team leadership

Customer service

Time management

Attention to detail

Flexibility

Supervisor experience

Tools

MS Office

Job description

OCS is seeking a Supervisor to lead cleaning staff, ensure high cleanliness standards, and support safe, hygienic environments for customers and colleagues. The role involves rota planning, coaching, and audits to maintain quality across sites.

You will manage stock, liaise with customers, and drive adherence to safety procedures while supporting a small team. Flexibility with early hours is important, with opportunities for professional growth in a busy facilities team.