Morning Attendance & Admin Coordinator – Apprenticeships

Banham Security Systems; Greater London; Sur place; GBP 12 000 - 17 000; Temps partiel

Avantages offerts par ce poste

Annual Leave (pro-rata) 33 days

Sick Pay

Private medical cover

Cycle to work

Pension scheme

Training & development

Company equipment

Résumé du poste

Banham Academy, part of the Banham Group, invites applications for a Part-Time Attendance and Administration Coordinator to support learners and tutors across the apprenticeship programme. Working five mornings per week on-site, you will manage attendance records and provide essential admin support to ensure a smooth learner journey.

The role rewards proactive, customer-focused professionals with strong organisational and IT skills, including Word and Excel, and a commitment to GDPR compliance

Qualifications

• Experience supporting learners and managing attendance records.
• Ability to maintain GDPR-compliant learner records (Matrix accredited).
• Strong admin skills and customer service orientation.

Responsabilités

• Provide administrative support to the Deputy Head of Academy and wider team.
• Capture and maintain learner attendance and punctuality records with tutors.
• Liaise with employers to communicate learner absences and late attendance.
• Coordinate alternative attendance arrangements for sickness/holidays.
• Offer guidance and support to learners and provide access to information and resources.
• Maintain accurate learner records ensuring GDPR compliance and Matrix accreditation.
• Respond to enquiries from learners, employers and colleagues with excellent customer service.
• Support ad hoc admin tasks to keep the Academy running smoothly.

Connaissances

Organisational skills

Time management

MS Word

MS Excel

Communication skills

Customer service

Outils

OneFile

Description du poste

Banham Academy, part of the Banham Group, invites applications for a Part-Time Attendance and Administration Coordinator to support learners and tutors across the apprenticeship programme. Working five mornings per week on-site, you will manage attendance records and provide essential admin support to ensure a smooth learner journey.

The role rewards proactive, customer-focused professionals with strong organisational and IT skills, including Word and Excel, and a commitment to GDPR compliance