Monitoring Support Officers

Black Point Recruitment LTD; London Borough of Wandsworth; On-site; GBP 18,000 - 21,000; Full time

Job summary

Black Point Recruitment LTD is seeking a Monitoring Support Officer to conduct field visits and compliance checks of individuals under electronic monitoring. You will inspect tags and equipment, report faults, and maintain records with professionalism and discretion.

The role requires a full UK driving licence, basic DBS eligibility, and the ability to travel between locations. Evening and night shifts are required, with overtime available.

Qualifications

• Experience performing field visits and compliance checks.
• Attention to detail and strong observational skills.
• Excellent verbal and written communication.
• Good time management and ability to work independently.
• Flexible to work evenings and night shifts.
• Full, valid UK driving licence.

Responsibilities

• Conduct scheduled field visits and electronic monitoring compliance checks.
• Inspect monitoring tags and equipment for signs of damage or tampering.
• Identify and report equipment faults, suspected interference or irregularities.
• Complete accurate reports and maintain records of all visits.
• Escalate concerns and potential breaches through reporting channels.
• Communicate professionally with monitored individuals while maintaining boundaries.
• Travel between allocated locations and manage visits per schedule.
• Follow procedures on confidentiality, safeguarding, health and incident reporting.

Job description

Monitoring Support Officers

About the Role

The role involves conducting field visits and compliance checks on individuals subject to electronic monitoring requirements, including individuals released from prison or subject to court-imposed restrictions. As a Monitoring Support Officer, you will be responsible for checking electronic monitoring tags and associated equipment to identify visible signs of damage, interference or potential tampering. You will help ensure that equipment is being worn and maintained in accordance with the relevant monitoring requirements and operational procedures. This is a position of responsibility requiring professionalism, attention to detail and the ability to work independently. You will be expected to maintain accurate records, report concerns promptly and conduct all visits in a calm, respectful and professional manner.

Pay Rate: £13.48 per hour
Shift Start: 5:30 PM
Shift Duration: 8-9 hours
Overtime: Available

Key Responsibilities

• Conduct scheduled field visits and electronic monitoring compliance checks.
• Inspect monitoring tags and associated equipment for visible signs of damage or potential tampering.
• Identify and report equipment faults, suspected interference or other irregularities.
• Complete accurate reports and maintain appropriate records of all visits.
• Escalate concerns and potential breaches through the appropriate reporting channels.
• Communicate professionally with monitored individuals while maintaining appropriate boundaries.
• Travel between allocated locations and manage visits in line with operational requirements.
• Follow all relevant procedures relating to confidentiality, safeguarding, health and safety and incident reporting.

Essential Requirements

• Full, valid UK driving licence.
• Basic DBS certificate, or willingness to undergo a Basic DBS check.
• Ability to travel between designated locations.
• Strong observational skills and attention to detail.
• Excellent communication and time-management skills.
• A reliable, responsible and professional approach.
• Ability to work independently and follow established procedures.
• Flexibility to work evening and night-time shifts.