Monitoring Support Officer

Black Point Recruitment LTD; Gloucester; On-site; GBP 17,000 - 21,000; Full time

Job summary

Black Point Recruitment LTD is seeking a Monitoring Support Officer in Gloucester to perform field visits and compliance checks on individuals subject to electronic monitoring. You will examine tags and equipment for damage, report faults, and keep detailed records while travelling between locations.

The role requires a full UK driving licence, basic DBS, and the ability to work evenings or nights. Professional communication, reliability, and independence are essential as you engage with

Qualifications

• Full, valid UK driving licence.
• Basic DBS certificate or willingness to obtain DBS.
• Ability to travel between designated locations.
• Excellent communication and time management skills.
• Reliable, responsible and professional approach.
• Ability to work independently and follow procedures.
• Flexibility to work evening and night shifts.

Responsibilities

• Conduct scheduled field visits and monitoring compliance checks.
• Inspect monitoring tags and equipment for damage or tampering.
• Identify and report equipment faults or irregularities.
• Complete accurate reports and maintain records of visits.
• Escalate concerns through reporting channels as needed.
• Communicate professionally while maintaining boundaries.
• Travel between locations and manage visits per requirements.
• Follow procedures on confidentiality, safeguarding, health and safety.

Skills

Driving Licence

Observation skills

Time management

Independent worker

Professional communication

Reliability

Education

Basic DBS certificate

Job description

Monitoring Support Officers - Gloucester

About the Role

The role involves conducting field visits and compliance checks on individuals subject to electronic monitoring requirements, including individuals released from prison or subject to court-imposed restrictions.

As a Monitoring Support Officer, you will be responsible for checking electronic monitoring tags and associated equipment to identify visible signs of damage, interference or potential tampering. You will help ensure that equipment is being worn and maintained in accordance with the relevant monitoring requirements and operational procedures.

This is a position of responsibility requiring professionalism, attention to detail and the ability to work independently. You will be expected to maintain accurate records, report concerns promptly and conduct all visits in a calm, respectful and professional manner.

Pay Rate: £13.48 per hour

Shift Start: 5:30 PM

Shift Duration: 8-9 hours

Overtime: Available

Key Responsibilities

• Conduct scheduled field visits and electronic monitoring compliance checks.
• Inspect monitoring tags and associated equipment for visible signs of damage or potential tampering.
• Identify and report equipment faults, suspected interference or other irregularities.
• Complete accurate reports and maintain appropriate records of all visits.
• Escalate concerns and potential breaches through the appropriate reporting channels.
• Communicate professionally with monitored individuals while maintaining appropriate boundaries.
• Travel between allocated locations and manage visits in line with operational requirements.
• Follow all relevant procedures relating to confidentiality, safeguarding, health and safety and incident reporting.

Essential Requirements

• Full, valid UK driving licence.
• Basic DBS certificate, or willingness to undergo a Basic DBS check.
• Ability to travel between designated locations.
• Strong observational skills and attention to detail.
• Excellent communication and time-management skills.
• A reliable, responsible and professional approach.
• Ability to work independently and follow established procedures.
• Flexibility to work evening and night-time shifts.