Monitoring Support Officer

Black Point Recruitment LTD; Slough; On-site; GBP 15,000 - 22,000; Full time

Job summary

Black Point Recruitment LTD is hiring a Monitoring Support Officer for Slough. The role involves conducting field visits to verify electronic monitoring compliance, inspecting tags and equipment for damage or tampering, and reporting any faults or breaches.

You will maintain records and communicate professionally with monitored individuals, traveling between sites as required. This position requires a full UK driving licence, a Basic DBS certificate (or willingness to obtain one), and the

Qualifications

• Full, valid UK driving licence is required.
• Basic DBS certificate or willingness to obtain one.
• Ability to travel between locations.
• Strong observational and attention-to-detail skills.
• Excellent communication and time-management abilities.
• Professional, reliable and independent work ethics.
• Flexibility to work evenings and night shifts.

Responsibilities

• Conduct scheduled field visits and electronic monitoring compliance checks.
• Inspect monitoring tags and equipment for damage or tampering.
• Identify and report faults or interference.
• Complete accurate reports and maintain visit records.
• Escalate concerns through reporting channels.
• Communicate professionally with monitored individuals while maintaining boundaries.
• Travel between allocated locations and manage visits per operational needs.
• Follow procedures for confidentiality, safeguarding, health and safety, and incident reporting.

Skills

Driving licence

Observational skills

Communication

Time-management

Independent worker

Flexibility

Education

Basic DBS certificate

Job description

Monitoring Support Officers - Slough

About the Role

The role involves conducting field visits and compliance checks on individuals subject to electronic monitoring requirements, including individuals released from prison or subject to court-imposed restrictions.

As a Monitoring Support Officer, you will be responsible for checking electronic monitoring tags and associated equipment to identify visible signs of damage, interference or potential tampering. You will help ensure that equipment is being worn and maintained in accordance with the relevant monitoring requirements and operational procedures.

This is a position of responsibility requiring professionalism, attention to detail and the ability to work independently. You will be expected to maintain accurate records, report concerns promptly and conduct all visits in a calm, respectful and professional manner.

• Pay Rate: £13.48 per hour
• Shift Start: 5:30 PM
• Shift Duration: 8–9 hours
• Overtime: Available

Key Responsibilities

• Conduct scheduled field visits and electronic monitoring compliance checks.
• Inspect monitoring tags and associated equipment for visible signs of damage or potential tampering.
• Identify and report equipment faults, suspected interference or other irregularities.
• Complete accurate reports and maintain appropriate records of all visits.
• Escalate concerns and potential breaches through the appropriate reporting channels.
• Communicate professionally with monitored individuals while maintaining appropriate boundaries.
• Travel between allocated locations and manage visits in line with operational requirements.
• Follow all relevant procedures relating to confidentiality, safeguarding, health and safety and incident reporting.

Essential Requirements

• Full, valid UK driving licence.
• Basic DBS certificate, or willingness to undergo a Basic DBS check.
• Ability to travel between designated locations.
• Strong observational skills and attention to detail.
• Excellent communication and time-management skills.
• A reliable, responsible and professional approach.
• Ability to work independently and follow established procedures.
• Flexibility to work evening and night-time shifts.