Monitoring Officer

Conwy County Borough Council; Colwyn Bay; Hybride; GBP 30 000 - 40 000; Plein temps

Résumé du poste

Conwy County Borough Council is recruiting a Monitoring Officer in Colwyn Bay to help ensure safe, effective, high-quality care services across the region. The role involves monitoring, supporting, and working with a range of commissioned care providers, including residential and nursing homes, domiciliary care agencies, and 24/7 supported living services.

Working through quality assurance and performance monitoring, you will support compliance with regulatory requirements, deliver positive

Description du poste

This is an exciting opportunity to contribute to the delivery of safe, effective, and high-quality care services across Conwy. The role plays a vital part in monitoring, supporting, and working collaboratively with a diverse range of commissioned care providers, including Residential and Nursing Homes, Domiciliary Care Agencies, 24/7 Supported Living Services, and Shared Lives/Adult Placement Schemes. Through effective quality assurance, performance monitoring, and partnership working, you will help ensure that services meet regulatory requirements, deliver positive outcomes, and continuously improve for the individuals and communities they support.

Proud member of the Disability Confident employer scheme

Monitoring Officer

Company: Conwy County Borough Council Hours: Full-time Location: Colwyn Bay, LL29 7AZ Working pattern: Hybrid - 2 days remote Job type: Permanent Posting date: 23 Oct 2026 Closing date: 5 Nov 2026

Summary

This is an exciting opportunity to contribute to the delivery of safe, effective, and high-quality care services across Conwy. The role plays a vital part in monitoring, supporting, and working collaboratively with a diverse range of commissioned care providers, including Residential and Nursing Homes, Domiciliary Care Agencies, 24/7 Supported Living Services, and Shared Lives/Adult Placement Schemes. Through effective quality assurance, performance monitoring, and partnership working, you will help ensure that services meet regulatory requirements, deliver positive outcomes, and continuously improve for the individuals and communities they support.

Dyma gyfle cyffrous i gyfrannu at ddarparu gwasanaethau gofal diogel, effeithiol ac o safon uchel ar hyd a lled Conwy. Mae’r rôl yn hollbwysig wrth fonitro, cefnogi a chydweithio gydag amrywiaeth o ddarparwyr gofal a gomisiynwyd, yn cynnwys Cartrefi Preswyl a Nyrsio, Asiantaethau Gofal Cartref, Gwasanaethau Byw â Chymorth 24/7 a Chynlluniau Rhannu Bywydau/Lleoli Oedolion. Trwy ddarparu ansawdd, monitro perfformiad a gweithio mewn partneriaeth yn effeithiol, byddwch yn helpu i sicrhau bod gwasanaethau yn bodloni gofynion rheoleiddio, yn cyflawni canlyniadau cadarnhaol, ac yn parhau i wella ar gyfer yr unigolion a chymunedau maen nhw’n eu cefnogi.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.