Monitoring Engineer

Tata Consultancy Services; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Tata Consultancy Services UK&I is seeking a Senior Observability Engineer to design, implement, and support enterprise-scale observability solutions across apps, infra and cloud platforms. You will drive monitoring strategy, enable proactive incident detection, and improve platform reliability.

You will work with OpenTelemetry, Grafana Enterprise, Prometheus and OpenShift/Kubernetes, creating dashboards, alerts and scalable monitoring across a hybrid London-based environment.

Qualifications

• Proven experience designing and operating enterprise observability solutions.
• Hands-on with OpenTelemetry, Grafana Enterprise Stack or ITRS Geneos administration.
• Goes with Google Cloud Observability.
• Strong experience with OpenShift and/or Kubernetes environments.
• Expertise in Prometheus monitoring and PromQL query development.
• Grafana dashboard creation, alerting and data source management.
• Experience deploying and maintaining Helm charts.
• Understanding observability principles: metrics, logs, traces, alerting.

Responsibilities

• Design, build and manage enterprise observability solutions covering metrics, logs and distributed tracing.
• Support migration from legacy monitoring platforms to a modern observability ecosystem.
• Administer, maintain and scale observability platforms on OpenShift/Kubernetes.
• Implement and manage observability instrumentation using OpenTelemetry.
• Develop and maintain Grafana dashboards, alerts and data sources.
• Build and optimize Prometheus-based monitoring and craft PromQL queries.
• Create and maintain Helm charts for deployment and lifecycle management.
• Automate deployments and configuration through scripting and tooling.
• Collaborate with engineering and infra teams to set standards and best practices.
• Contribute to platform reliability and continuous service improvement.

Skills

Observability design

OpenTelemetry

Grafana Enterprise

Prometheus/PromQL

OpenShift administration

Kubernetes administration

Helm charts

Python scripting

Bash scripting

Cloud observability

SRE concepts

Tools

OpenShift

Kubernetes

Grafana

Prometheus

Loki

Tempo

Mimir

OpenTelemetry

Helm

Job description

Role: Senior Observability Engineer

Job Type: Permanent

Location: London, UK / Hybrid

Number of hours: 40 hours per week - full time

The Role

As a Senior Observability Engineer. You will be joining our global Monitoring and Observability team. In this role, you will design, implement, and support enterprise-scale observability solutions that deliver end-to-end visibility across applications, infrastructure, and cloud platforms. You will drive monitoring strategy, enhance platform reliability, and enable proactive incident detection and resolution through modern observability practices, automation, and actionable operational insights.

Key responsibilities

• Design, build and manage enterprise observability solutions covering metrics, logs and distributed tracing.
• Support the strategic migration from legacy monitoring platforms to a modern observability ecosystem.
• Administer, maintain and scale observability platforms running on OpenShift and Kubernetes environments.
• Implement and manage observability instrumentation using OpenTelemetry frameworks.
• Develop and maintain monitoring, alerting and dashboarding solutions using Grafana Enterprise technologies.
• Build and optimize Prometheus-based monitoring solutions and create efficient PromQL queries.
• Create and maintain Helm charts to support platform deployment and lifecycle management.
• Automate operational processes, deployments and system configuration through scripting and tooling.
• Collaborate with engineering, infrastructure and application teams to establish observability standards and best practices.
• Contribute to platform reliability, performance optimization and continuous service improvement initiatives.

Your Profile

Essential skills/knowledge/experience

• Proven experience in designing and operating enterprise observability solutions.
• Hands-on expertise in at least one of the following areas: Open Telemetry, Grafana Enterprise Stack (Mimir, Loki, Tempo) and ITRS Geneos administration.
• Google Cloud Observability
• Strong experience administering OpenShift and/or Kubernetes environments.
• Expertise with Prometheus monitoring and advanced PromQL query development.
• Strong experience with Grafana dashboard creation, alerting and data source management.
• Experience creating, deploying and maintaining Helm charts.
• Understanding of observability principles including metrics, logs, traces and alerting strategies.
• Experience supporting large-scale, highly available production platforms.
• Ability to drive best practices and continuous improvement initiatives.
• Automation and scripting experience using Python.
• Automation and scripting experience using Bash.
• Familiarity with enterprise CI/CD pipelines and deployment tooling.
• Experience supporting cloud-native transformation programs.
• Knowledge of site reliability engineering (SRE) and operational excellence practices.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is 'Inclusion without Exception'. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [e-mail] with the subject line: "Adjustment Request" or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.