Monitoring & Observability Engineer (Dynatrace)

Computacenter AG & Co. oHG; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Computacenter is seeking a Monitoring & Observability Engineer (Dynatrace) to design, implement and manage observability across customer IT estates in the UK. You will collect telemetry, diagnose issues and drive proactive improvements across teams.

The role requires strong Dynatrace/Grafana/Splunk experience, scripting skills, cloud familiarity (Azure/AWS) and Agile delivery experience. Travel across UK sites is possible in a dynamic IT consulting environment.

Qualifications

• Strong experience deploying and managing observability platforms such as Dynatrace, Grafana and Splunk.
• Deep understanding of telemetry signal analysis and performance monitoring.
• Experience integrating observability tools with ITSM platforms and DevOps toolchains.
• Ability to troubleshoot complex infrastructure and application issues using monitoring insights.
• Scripting experience (Python, PowerShell) for automation and integration.
• Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift).
• Excellent communication skills to convey technical concepts to diverse audiences.
• Experience in Agile project environments (Scrum, Kanban).
• Proactive mindset with a passion for continuous improvement and knowledge sharing.

Responsibilities

• Design, implement, and manage observability solutions using Dynatrace, Grafana, and Splunk.
• Collect telemetry data to diagnose and resolve performance issues.
• Integrate monitoring with ITSM tools and CI/CD pipelines for proactive alerting.
• Act as Monitoring & Observability SME within delivery teams.
• Support incident response and postmortems by identifying root causes.
• Collaborate with cross-functional teams to establish best practices.
• Present monitoring solutions and technical designs in meetings.
• Identify risks that could impact solution success.

Skills

Analytical thinking

Problem-solving

Communication skills

Agile experience

Proactive mindset

Tools

Dynatrace

Grafana

Splunk

Python

PowerShell

Terraform

Docker

Kubernetes

OpenShift

ServiceNow

Job description

Monitoring & Observability Engineer (Dynatrace)

Location: UK - London, UK - Reading, UK - Hatfield, UK - Nottingham, UK - Manchester, UK - Milton Keynes, UK - Birmingham | Job-ID: 214264 | Contract type: Standard | Business Unit: IT Consulting

Life on the team
At Computacenter, you’ll be joining a world-class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations.

As a Monitoring & Observability Engineer, you'll work in high-impact delivery teams that support some of the world’s most well-known organisations. You’ll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estates—contributing to their operational success through proactive insight and incident prevention.

What you'll do

• Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk
• Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues
• Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows
• Act as a Monitoring & Observability SME within customer delivery teams
• Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities
• Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring
• Attend customer and project meetings to present monitoring solutions and technical designs
• Proactively identify and highlight risks that could impact solution success
  

What you'll need

• Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk
• Deep understanding of telemetry signal analysis and performance monitoring
• Experience integrating observability tools with ITSM platforms and DevOps toolchains
• Ability to troubleshoot complex infrastructure and application issues using monitoring insights
• Solid scripting experience (Python, PowerShell) for automation and integration
• Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift)
• Strong problem-solving skills and analytical thinking to draw meaningful insights from data
• Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences
• Experience working in Agile project environments (Scrum, Kanban, etc.)
• A proactive mindset with a passion for continuous improvement and knowledge sharing

Certifications

• Dynatrace Associate & Pro
• Splunk Core Certified Power User
• DevOps or Site Reliability Engineering (SRE) experience
• Automation with Terraform or similar tools
• Experience with Docker and Kubernetes for packaging and deployment
• Ability to adapt to new technologies in fast-paced environments

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
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