Mobile Vehicle Technician - Dagenham

Austin Fraser; Greater London; On-site; GBP 38,000 - 44,000; Full time

Job summary

An established industry player is seeking a Mobile Vehicle Technician to provide exceptional car services directly to customers. This role offers a unique opportunity to work on the road, delivering diagnostics and repairs right at the customer's doorstep. You'll enjoy a supportive environment with access to a network of experts, ensuring you can provide top-notch service. With a competitive salary, overtime opportunities, and a range of attractive benefits, this position is perfect for those who thrive in dynamic settings and are passionate about customer satisfaction. Join a legacy of reliability and excellence in the automotive industry.

Benefits

Attractive Salary

Overtime Opportunities

Generous Holiday

Pension Scheme

Car Salary Sacrifice Scheme

Family-Friendly Support

Personal Support Services

Free RAC Breakdown Cover

Qualifications

• Proven experience as a vehicle technician or mechanic.
• A full UK driving licence with no more than 6 points.

Responsibilities

• Deliver car services, diagnostics, and repairs at customer locations.
• Build strong relationships with customers and provide expert advice.

Skills

Vehicle Diagnostics

Customer Service

Problem-Solving

Light Vehicle Maintenance

Education

A Level 2 Light Vehicle Maintenance qualification

Tools

Diagnostic Tools

Vehicle Repair Tools

Job description

About the Role:
Are you ready to take your career on the road? As a Mobile Vehicle Technician with the RAC, you'll be the hands-on hero, bringing your expert skills straight to our customers. You'll be delivering top-notch car services, diagnostics, and repairs right at their homes or workplaces. The road is your workshop - and the variety of tasks you'll face every day will keep you on your toes.

Not only will you get a van, tools, and all the training you need, but you'll also become part of the RAC family. With full support from a network of vehicle technicians, roadside experts, and our in-house professionals, you'll have all the resources to provide outstanding service with confidence.

What You'll Be Doing:

1. Hands-On Expertise: Delivering essential car services, diagnostics, and repairs directly to customers at their homes or workplaces.
2. Customer Connections: Building strong relationships with RAC members, providing expert advice and creating a memorable service experience.
3. Problem-Solving: No two days are the same - whether it's a quick fix or a complex issue, you'll use your skills to keep customers safe and their cars running smoothly.
4. Team Support: You won't be working alone. RAC's network of roadside technicians and in-house experts will be there for backup whenever you need it.

What You'll Need to Succeed:

1. A Level 2 Light Vehicle Maintenance qualification (or equivalent).
2. Proven experience as a vehicle technician or mechanic, working across a variety of light vehicles.
3. A full UK driving licence with no more than 6 points.
4. A passion for customer service, with the ability to solve problems, offer advice, and handle a range of services including diagnostics, maintenance, and repairs.
5. A can-do attitude with the ability to think on your feet, make quick decisions, and always keep the customer's best interests at heart.

Why RAC?

We've been rescuing the nation's drivers since 1897, and we're one of the most trusted names in the industry. As part of our team, you'll get much more than a job - you'll be part of a legacy that's built on reliability and excellence. Here's why working with us is a great opportunity:

1. Attractive Salary: £38,625 base salary + £5,000 London Weighting Allowance.
2. Extra Earnings: Overtime opportunities paid at 1.5x your hourly rate. Bonus Scheme also in place and on target earning of £52,000.
3. Work-Life Balance: 40-hour workweek, with one Saturday every four weeks required (but you'll get a weekday off).
4. Generous Holiday: 23 days annual leave (rising to 25 with service) + bank holidays.
5. Pension Scheme: RAC will match or contribute up to 6.5% on qualifying earnings.
6. Car Salary Sacrifice Scheme: Enjoy significant tax savings, including electric vehicle options after just 12 months of service.
7. Family-Friendly Support: Paid family leave, flexible working options, and resources to help you balance life and work.
8. Personal Support Services: 24/7 confidential support for you and your family (16+ years).
9. Free RAC Breakdown Cover: Enjoy RAC's Ultimate Complete Breakdown Service from day one.