Mobile Team Leader

TN United Kingdom; Waterlooville; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading security company is seeking a Mobile Security Officer to provide exceptional security services across multiple client sites. The role involves various responsibilities such as patrols, alarm responses, and team support. Ideal candidates will demonstrate professionalism and a commitment to safety, aligning with the company's core values of Integrity, Vigilance, and Helpfulness.

Qualifications

• Experience in mobile security services preferred.
• Ability to maintain professionalism and support team development.

Responsibilities

• Perform mobile security tasks including patrols and alarm responses.
• Maintain professionalism and assist with shift management.
• Coach and mentor team members.

Skills

Professionalism

Team Support

Flexibility

Job description

As a Mobile Security Officer, your primary responsibility is to provide top-tier mobile security services across multiple client sites within a designated geographical area. This role involves a range of duties including locks/unlocks, patrols, alarm responses, vacant property inspections, and escort services as directed by the Deputy Branch Manager. Upholding Securitas’ core values of Integrity, Vigilance, and Helpfulness, you will ensure the safety of clients' people, property, and assets, contributing to a safer environment.

Responsibilities

1. Mobile Security Services: Perform various mobile security tasks such as locks/unlocks, internal and external patrols, alarm responses, vacant property inspections, and escort services.
2. Professionalism: Maintain a professional, polite, and helpful demeanor when interacting with clients, their staff, and Securitas colleagues.
3. Shift Management: Receive direction from the Deputy Branch Manager, providing comprehensive shift handovers upon completion.
4. Support and Coordination: Assist the control room (Mobile Dispatch) with ad hoc requests, ensuring smooth distribution and collation of information for current and upcoming shifts.
5. Team Support: Support and communicate effectively with the team throughout the shift, reallocating tasks as necessary to maintain efficiency.
6. Uniform and Equipment: Ensure all team members are properly uniformed and equipped, conducting thorough vehicle handovers at the beginning and end of shifts.
7. Vehicle and Driving: Drive company vehicles in accordance with the Highway Code, maintaining road safety and upholding the company's professional image.
8. Security Protocols: Adhere to key management processes, assignment instructions, and escalation procedures in case of incidents or emergencies.
9. Reporting and Compliance: Utilize GRS/SMP systems for accurate reporting, ensuring all data is correctly documented with necessary photos and details.
10. Standard Operating Procedures: Follow SOP13 and SOP18 guidelines, as well as understanding and adhering to the driver’s handbook and agreement.
11. Team Development: Coach, support, and mentor new and existing employees, contributing to their professional growth within the team.
12. Flexibility and Support: Assist neighbouring branches and participate in investigations or other tasks as directed by the Deputy Branch Manager.
13. Training: Attend training sessions as required, demonstrating flexibility and commitment to continuous learning.
14. Core Values: Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance, and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures, and training as provided by the Company.