Mobile Shop Manager

St Elizabeth Hospice; Great Yarmouth; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

27 days annual leave entitlement

Pension scheme

Life Cover

Cycle to Work Scheme

Car Leasing Scheme

Health Service Discounts

Occupational Sick Pay

Blue Light Card

Employee Assistance Programme

Job summary

St Elizabeth Hospice is seeking an experienced Mobile Shop Manager to cover holidays and vacancies, working across shops in the Great Yarmouth and Waveney area. You will lead retail teams, ensure excellent customer service and strong visual merchandising.

The role requires proven retail management experience, flexibility in hours, and a proactive, creative approach to charity retail. The post supports our mission to provide high-quality care across Norfolk.

Qualifications

• Proven retail management experience.
• Flexible working hours/days across shops.
• Strong customer service and visual merchandising skills.

Responsibilities

• Cover holidays, vacancies, or support new shop openings across Great Yarmouth and Waveney.
• Provide a high standard of customer service with a focus on shop presentation.
• Oversee visual merchandising and store presentation across multiple sites.
• Lead and train frontline teams to deliver charity retail excellence.

Skills

Retail management

Customer service

Visual merchandising

Flexible hours

Proactive mindset

Job description

Are you an experience retail manager who thrives on variety? As our Mobile Shop Manager, you will work across different shops in the Great Yarmouth and Waveney area providing essential cover for holidays, vacancies, or to support new shop openings. Our ideal candidate will have proven retail management experience and flexibility in their working hours/days. You will provide a high standard of customer service with a keen eye for visual merchandising. You will be a proactive, creative and dynamic individual who is forward thinking ensuring our retail shops continually meet the progressive and ever changing world of 'charity retail'. We have over 30 charity sites across Norfolk & Suffolk which includes two retail centres in Ipswich along with a community coffee hub and a Zest retail outlet. Other income is produced through our e-commerce sites, furniture operation and retail events. St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness. Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Last year the charity supported over 4,000 patients and their families. The hospice's work is centred on the individual's needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient's clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support. In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.

St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks. The hospice offers a generous benefit package, including:

• 27 days annual leave entitlement
• Pension scheme
• Life Cover
• Cycle to Work Scheme
• Car Leasing Scheme
• Health Service Discounts
• Occupational Sick Pay
• Blue Light Card
• Employee Assistance Programme