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St Elizabeth Hospice; Great Yarmouth; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave entitlement

Car Leasing Scheme

Employee Assistance Programme

Job summary

St Elizabeth Hospice in Great Yarmouth and Waveney area seeks a Mobile Shop Manager to cover holidays, vacancies and support new shop openings across multiple charity shops.

You will lead retail operations with a focus on customer service and visual merchandising, working 37.5 hours per week including alternate Saturdays and some Sundays/bank holidays. Salary at Scale A entry point £25,113 per annum, permanent contract.

Qualifications

• Proven retail management experience.
• Strong customer service focus.
• Knowledge of visual merchandising and shop layout.

Responsibilities

• Oversee mobile shop operations across Great Yarmouth and Waveney sites.
• Ensure high standards of customer service and visual merchandising.
• Support new shop openings and cover holidays.

Skills

Retail management experience

Customer service

Visual merchandising

Job description

Location: Great Yarmouth and Waveney area

Hours: 37.5 hours per week including alternate Saturdays and a percentage of Sundays and bank holidays

Status: permanent

Salary: Scale A entry point £25,113 per annum

Interview date: 14 October 2026

Are you an experience retail manager who thrives on variety? As our Mobile Shop Manager, you will work across different shops in the Great Yarmouth and Waveney area providing essential cover for holidays, vacancies, or to support new shop openings.

Our ideal candidate will have proven retail management experience and flexibility in their working hours/days. You will provide a high standard of customer service with a keen eye for visual merchandising.

You will be a proactive, creative and dynamic individual who is forward thinking ensuring our retail shops continually meet the progressive and ever changing world of ‘charity retail’.

We have over 30 charity sites across Norfolk & Suffolk which includes two retail centres in Ipswich along with a community coffee hub and a Zest retail outlet. Other income is produced through our e-commerce sites, furniture operation and retail events.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Last year the charity supported over 4,000 patients and their families.

The hospice’s work is centred on the individual's needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.

St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

The hospice offers a generous benefit package, including:

• 27 days annual leave entitlement
• Car Leasing Scheme
• Employee Assistance Programme

For more details about this role please read the job description and person specification.

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email. If applying, please keep a check on your emails including your spam/junk folders.