Mobile Shop Advisor — Flexible Hours & Team Growth

Tesco; Kidderminster; On-site; GBP 19,000 - 21,000; Part time

Job summary

Tesco Phone Shop Colleague role available in our stores. You’ll provide friendly service, help customers with mobiles, set up phones and plans, and handle a range of tech queries. Flexible hours with a guaranteed minimum weekly hours support our customers and store performance.

Join Tesco for an inclusive team environment, focus on great service, and opportunities to grow within store operations and customer experiences across mobile products.

Qualifications

• Ability to deliver friendly, customer-focused service.
• Flexible to work across varying shifts and locations.
• Good communication and teamwork to support customers and colleagues.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Providing flexible support across the Phone Shop and wider store, including helping customers choose mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer-focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
• The initiative to make the right decisions for customers, whether solving a tech query or recommending a product.
• A positive, team-focused approach, communicating openly with colleagues across the store.

Job description

Tesco Phone Shop Colleague role available in our stores. You’ll provide friendly service, help customers with mobiles, set up phones and plans, and handle a range of tech queries. Flexible hours with a guaranteed minimum weekly hours support our customers and store performance.

Join Tesco for an inclusive team environment, focus on great service, and opportunities to grow within store operations and customer experiences across mobile products.