Mobile Service Workshop Controller - Hybrid Working

Trustfordjobs; Prestwich; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

33 days annual leave

Pension Scheme

Life Assurance

Vehicle purchase scheme

Service, Bodyshop and Parts discount

Volunteer day for charity

Cycle to work scheme

Access to discounts

Job summary

TrustFord is seeking an experienced Workshop Controller to oversee staff and workshop facilities. The role includes motivating technicians and ensuring customer satisfaction with high productivity. The first three months will be office-based, transitioning to hybrid working thereafter.

Benefits include 33 days of annual leave, pension scheme, and discounts on services. TrustFord values diversity and encourages applications from all backgrounds.

Qualifications

• 12 months experience within the automotive industry.
• Ability to motivate and support your team.
• Competent with Microsoft Software.

Responsibilities

• Overseeing the staff and facilities of the Workshop efficiently.
• Motivating technicians to ensure targets are met.
• Tracking the progress of vehicles through the Workshop.

Skills

Team player

Motivation skills

Microsoft Software competency

Job description

We share an ambition to be recognised as the benchmark in all of our operations.

At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we’re offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won’t change is the buzz we get from working in a fast-paced environment that’s 100% customer-focused.

We have a great opportunity for an experienced Workshop Controller to join us. Reporting into the Mobile Service Manager, you will be responsible for overseeing the staff and facilities of the Workshop efficiently. You'll motivate technicians to ensure targets are being met as well as ensuring a high level of productivity and quality of service is being delivered. You will also be responsible for tracking the progress of vehicles through the Workshop and liaising with Service Reception thereby maintaining customer satisfaction. So if you think you can make a difference and motivate other team members to achieve their business goals, then this could be the role for you.

• Are you a team player?
• Are you competent with Microsoft Software?
• Are you able to motivate and support your team?
• Do you live within a commutable distant to M25 3AG?
• Do you have a minimum of 12 months experience within the automotive industry?

Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress.

This is a Hybrid role working on site and also from home (the first 3 months during probation will be worked from the office full time, you will then move on to hybrid working from month 4).

In addition to receiving a competitive salary, for the right candidate this position will offer:

• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Ford Privilege vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview.

Our application form is your opportunity to detail all of your experience as you would on your CV.

For your first 2 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds.

To request any adjustments, please ask this during the application stage or contact the Recruitment Team.

Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.