Mobile Security Officer

TN United Kingdom; Frome; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a values-driven team as a Court & Tribunal Security Officer, where every day brings new challenges in a critical government service. This role offers a unique opportunity to ensure safety and support vulnerable individuals in the justice system. Enjoy a flexible work schedule with no weekends or nights, and benefit from comprehensive training and development opportunities. With a focus on customer service, interpersonal skills, and teamwork, you'll play a vital role in maintaining a secure environment while interacting with a diverse range of people. This position is perfect for those who thrive in dynamic settings and wish to make a positive impact.

Benefits

22 days annual leave plus 8 bank holidays

Company sick pay

Pension scheme participation

High street discounts

Low-interest loans

Recognition through ‘OCS Stars’ scheme

Training and development opportunities

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Strong customer service and interpersonal skills are essential.
• An SIA license is required for this role.

Responsibilities

• Ensure a safe environment for court users and monitor the building.
• Deliver excellent customer service and assist individuals in the court.

Skills

Customer Service Skills

Interpersonal Skills

Effective Communication

Education

SIA License

Job description

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Job Description: Court & Tribunal Security Officer

Do you enjoy meeting people? Do you want a role where every day is different, performing a variety of tasks, keeping people safe, and interacting with a range of individuals from all walks of life? You’ll also be helping vulnerable people through difficult times. If working in a critical service to the government appeals to you, then this may be the role for you.

We are recruiting Security Professionals based on-site at His Majesty’s Court & Tribunal Service buildings. No experience is required as full training is provided, just a positive customer service approach.

The roles are mobile, covering a geographical area within a 10-mile radius of your base location. You don’t need to drive, but you must be able to travel to various locations, as you will be covering shifts regularly. Travel expenses and parking will be reimbursed and processed three times per month.

This vacancy covers Swindon, Cirencester, Gloucester, and possibly Bath and Cheltenham. You will work Monday to Friday, 40 hours per week. Flexible and part-time hours are available. There is no weekend or night work, but overtime may be offered on Saturdays, Sundays, and Bank Holidays, which will be paid at 1.5x for Saturdays and 2x for Sundays, with weekday overtime outside court hours paid at 1.25x.

Typical Day

Every day in the Court environment offers something new. You will ensure a safe environment for an essential national service, supporting the justice system by protecting and assisting society. Your day will involve delivering excellent customer service, greeting all court users, and monitoring and securing the building.

Requirements

• Strong customer service and interpersonal skills
• An SIA license
• Effective communication skills
• A drive to succeed and work well within a team

We value diversity as it fosters a more creative and productive environment. Our recruitment is open, fair, and unbiased, encouraging applications from all groups and ages.

Benefits

• Values-driven team environment
• 22 days annual leave plus 8 bank holidays
• Company sick pay
• Pension scheme participation
• High street discounts and low-interest loans
• Recognition through our ‘OCS Stars’ scheme
• Training and development opportunities, including apprenticeships and e-learning
• Cycle to work scheme
• Employee Assistance Programme for wellbeing support