Mobile Roaming Security Officer

Argenbright Security Europe Limited; Dumfries; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading security company seeks a Mobile Roaming Security Officer to deliver industry-leading services in Dumfries. The role involves patrolling, providing excellent customer service, and managing security in high-risk areas. Candidates must have a valid SIA license and experience in security guarding, particularly in retail.

Benefits

Perkbox rewards and discounts

Apprenticeship opportunities

Employee of the Month (£50 reward)

110% Club for outstanding performers

WageStream for early wage access

Employee Assistance Programme (EAP)

Career progression opportunities

Ongoing training

Qualifications

• Experience in security guarding, particularly in retail security.
• Valid SIA license.
• Strong communication skills.

Responsibilities

• Patrolling assigned stores and prioritizing activities based on intelligence.
• Maintaining a safe and secure environment for clients and their customers.
• Reporting incidents digitally and gathering intelligence.

Skills

Communication

Conflict Resolution

IT Knowledge

Job description

Mobile Roaming Security Officer – SIA Licence is essential to be considered for the role

ASEL designs, develops, and delivers fully bespoke and integrated security solutions, seamlessly combining people, technology, and processes to achieve results-driven outcomes. As pioneers in security risk modelling, which has revolutionised the industry, our business is supported by our risk advisory practice that utilises data and insight to identify and mitigate risks, inform strategy, prevent crime, and reduce costs.

This role aims to support the client in delivering industry-leading services. As the forefront of the business, it is expected that you will provide excellent customer service to all stakeholders. You will be deployed to high-risk areas/locations to support our client where needed and take a proactive approach to modern guarding solutions.

Location: Dumfries and Galloway

Hourly Rate: £14.40

Hours: average 46 hrs

Shift Pattern: 6 on 2 off. Shifts vary between 1200 - 2000 and 1200 - 0000

Essential: Full UK Manual driving license is required; vehicle provided and based at a specific site. Phone & Tablet are also supplied with the role.

Main Responsibilities:

• Flexibility to work across multiple locations within reasonable distance using a company vehicle.
• Patrolling assigned stores, prioritising activities based on intelligence.
• Providing high visibility and a reassuring presence around client premises, engaging with colleagues and the public.
• Liaising with management, local authorities, and police when applicable.
• Maintaining a safe and secure environment for clients and their customers.
• Managing vulnerable persons with empathy to avoid distress.
• Conducting searches on colleagues and contractors as per policy.
• Performing security checks on premises.
• Communicating effectively with stakeholders via all means, including radio.
• Reporting incidents digitally, gathering intelligence, and using tablets/phones for daily planning.
• Reporting and documenting incidents accurately.
• Identifying trends of criminal activity and communicating risks to the Crime Desk.
• Operating Body Worn Cameras in line with policies.

Person Requirements

Desirable:

• SIA accreditation

Essential:

• Experience in security guarding, particularly in retail security.
• Full UK Manual driving license.
• Valid SIA license.
• Strong communication skills.
• Smart appearance.
• Ability to handle conflict professionally.

Knowledge and Experience:

At least 1 year of front-line security guarding experience.

Personal Skills/Behaviours/Qualities:

• Excellent communication skills.
• Positive work ethic.
• Good IT knowledge.
• Confidence in high-pressure situations.

Core Values & Competencies:

Aligning with the company's core values and taking responsibility for personal development through ongoing performance assessment and adjustment.

Internal Relations: Building positive relationships with team members and departments, supporting company ethos, and ensuring effective communication to maintain excellent client service.

Equality & Diversity: Committed to equal opportunity, diversity, and inclusion, fostering an environment of respect and opportunity for all employees.

Responsibilities & Requirements:

Regular review and adjustment of job responsibilities in consultation with management. Employees are expected to act professionally, cooperatively, and flexibly within the scope of their role.

Benefits:

• Perkbox rewards and discounts
• Apprenticeship opportunities
• Employee of the Month (£50 reward)
• 110% Club for outstanding performers with prizes and rewards
• WageStream for early wage access
• Employee Assistance Programme (EAP)
• Career progression opportunities
• Ongoing training