Mobile Plant Fitter

JR United Kingdom; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Field Service Technician to respond to customer service requests, diagnose equipment issues, and perform repairs. The role involves coordinating with customers and ensuring adherence to site procedures. A commitment to diversity and inclusion is emphasized.

Responsibilities

• Provide an estimate of arrival time at the customer’s site.
• Diagnose the likely cause of reported equipment problems.
• Undertake repair and service work on the machine.

Job description

Company: Finning (UK) Ltd

Number of Openings: 2

Worker Type: Permanent

Position Overview:

To respond to customer’s field repair and service requests by diagnosing issues and providing detailed information about the problem to the customer and Finning, enabling the creation of a quote within a cost- and time-effective manner.

Job Description:

Main Job Functions:

1. Provide an estimate of arrival time at the customer’s site based on job instructions from the branch, including details such as customer location, machine, contact name, nature of problem, and current work situation.
2. Contact customer’s site management to register arrival and presence, ensuring adherence to site procedures.
3. Diagnose the likely cause of reported equipment problems in discussion with customer operators or supervisors, using specialised equipment, and provide information for the required work to enable a quote.
4. Identify the parts needed for repairs, requisition parts, and determine expected delivery times to schedule service re-visits.
5. Undertake repair and service work on the machine according to the work plan, including removing, dispatching components for specialist attention, and re-installing to meet standards.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, encouraging all individuals to express themselves and achieve their full potential. We do not discriminate based on gender identity, race, ethnicity, religion, age, sexual orientation, marital or family status, or disabilities. Finning is committed to providing reasonable accommodations during the recruitment process. If you require adjustments, please inform your recruiter. Finning is also a forces-friendly employer, signed the Armed Forces Covenant, and treats service members and their families fairly.

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying. All applications should be submitted via the 'Apply now' button.

Created on 19/05/2025 by JR, United Kingdom