Mobile Maintenance Technician

We Are Workforce Ltd; Norwich; On-site; GBP 42,000; Full time

Job summary

An established industry player is seeking a Mobile Maintenance Technician to join their team in Norwich. This role focuses on ensuring timely preventative maintenance and diagnosing defects on vehicles, all while delivering exceptional customer service. As a key player, you will work on-site at customer locations, ensuring compliance with legal obligations and company policies. The company values operational excellence and offers a supportive environment for professional growth. If you are passionate about vehicle maintenance and customer satisfaction, this is an exciting opportunity to make a significant impact.

Benefits

25 days annual leave + bank holidays

Enhanced company pension contribution

Perkbox

Life Assurance

Health Shield Cash Plan

Employee Assistance Program

Enhanced Maternity Pay

Company Sick Pay

Training & Development Opportunities

Service Awards

Qualifications

• Qualified technician with experience in mechanical and electrical vehicle maintenance.
• Strong customer service and time management skills required.

Responsibilities

• Perform preventative maintenance and repairs on light and LGV vehicles.
• Ensure exceptional customer service and compliance with safety standards.

Skills

Mechanics

Electrical Diagnosis

Customer Service

Time Management

Education

Level 3/City and Guilds or NVQ Qualified

Tools

Technician Diagnosis System

Job description

Job Title: Mobile Maintenance Technician Location: Norwich/Norfolk Hours: 45 per week

Working Pattern: Monday- Friday, start/finish time may vary dependant on work requirements and customers on the day – Day shift only.

Salary: £42,000.00 per annum

Reward Package

• 25 days annual leave + bank holidays
• Pension Scheme - Enhanced company contribution
• Perkbox
• Life Assurance
• Health Shield Cash Plan - Providingassistance and a contribution towards everyday healthcare bills such as Dental, Optical, Physiotherapy, Chiropody and Vaccinations for individual and dependents.
• Employee Assistance Program
• Enhanced Maternity Pay after 1 years service
• Company Sick Pay
• Training & Development Opportunities
• Service Awards

Company

At Fraikin our Vision is simple and clear: We will Enable the mobility of goods and people through our services of fleet management to deliver a better day. This means our focus is: Faster and agile fleet management, Operational excellence, Capture long term profitable customers, United Group for stronger market leadership, Secure our great people and our assets.

Role

We are currently recruiting for a Mobile Maintenance Technicians to work in Norwich/Norfolk. The Main purpose of this role will be to ensure that preventative maintenance and diagnosis of defects are carried out in a timely manner, in accordance with Customers Legal obligations & Fraikin Ltd Company policies and procedures. These activities will take place at customer premises to minimise customer downtime on vehicles.

Responsibilities:

• Carry out Preventative Maintenance on Light and LGV vehicles in accordance with Customer & Company policies, DVSA standards, in a timely manner to fulfil contractual requirements.
• Diagnose and repair mechanical and electrical defects on all vehicles and related ancillary equipment in compliance with Company and legislative requirements.
• Ensure that the customer receives exceptional service throughout all interactions.
• Act as the liaison point between our customers and central operations when required to support the timely resolution of customer queries.
• Represent the company on our customers’ locations and behave with upmost integrity during all interactions.
• Ensure that you work in line with company policies relating to activities being carried out at all times.
• Understand the companies quality policies and ensure they are used in all situations.
• Ensure all paperwork is completed in a timely manner to ensure the effective recharging process for the business.
• Adhere to all statutory requirement regarding fire, health, safety and hygiene.
• Participate in cross / multi skilled training within your department or other departments as deemed appropriate by your Manager.
• Carry out any reasonable instruction as directed by a Manager [or Director].
• Deal with all internal and external customers in a professional and courteous manner at all times.
• Maintain a high level of dress and appearance at all times adhering to PPE where the role requires this.
• Attend any training sessions as requested and adhere to all company regulations.
• From time to time you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by Management.

Requirements:

• Level 3/ City and Guilds or NVQ Qualified.
• Technician Diagnosis System Experience.
• Current driving license.
• Good organisation and time management skills.
• Customer focused.
• Able to work without close supervision.