Mobile Library Supervisor: Lead a Welcoming Community Service

Wollborg Michelson Personnel Service Inc; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

West Midlands Pension Fund

Enhanced Holiday Entitlement – 30 days

My Rewards Scheme – discounts

Health and wellbeing support

Job summary

Birmingham City Council is seeking a Senior Library Assistant to support the Mobile Library Service across the city, supervising staff and delivering a welcoming, accessible service to residents. Based at Gravely Hill, Erdington, you will manage day-to-day operations from a mobile library vehicle, supervise Library Assistants and Driver/Library Assistants, and help engage with diverse communities.

The role is permanent, 36.5 hours per week, Grade B (£29,542–£35,570), with pension, generous

Qualifications

• Experience working with people from diverse backgrounds.
• Experience engaging with children and young people.
• Strong verbal communication with customers and colleagues.
• Understanding of supervisory responsibilities and leading colleagues.
• Broad understanding of library services and their community role.
• Flexible approach to changing service requirements.
• Ability to manage competing priorities in a busy customer-facing environment.

Responsibilities

• Deliver a welcoming and professional service to library customers across Birmingham, base Gravely Hill, Erdington.
• Support delivery of an effective mobile library service across Birmingham.
• Undertake day-to-day supervision from a mobile library vehicle.
• Supervise Library Assistants and Driver/Library Assistants, including timesheets and staff administration.
• Train and support new employees in library procedures and service standards.
• Respond to complex customer enquiries and provide information and guidance.
• Assist with stock selection, stock maintenance and presentation of materials.
• Support services for children, young people and adults.
• Participate in community engagement activities and promote library services.
• Maintain a safe, welcoming environment for customers, staff and visitors.

Skills

Experience with diverse backgrounds

Engaging with children and youngpeople

Strong verbal communication

Supervisory responsibilities

Library services knowledge

Flexible approach to work

Ability to manage competing priorities

Job description

Birmingham City Council is seeking a Senior Library Assistant to support the Mobile Library Service across the city, supervising staff and delivering a welcoming, accessible service to residents. Based at Gravely Hill, Erdington, you will manage day-to-day operations from a mobile library vehicle, supervise Library Assistants and Driver/Library Assistants, and help engage with diverse communities.

The role is permanent, 36.5 hours per week, Grade B (£29,542–£35,570), with pension, generous