Mobile IT Technician

Experis; Tyseley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology services provider seeks a proactive Mobile IT Technician to provide technical support and project delivery across Birmingham and the Midlands. The role involves support for high-profile clients, requiring a strong emphasis on customer service skills and technical aptitude. A full UK driving licence is essential for travel to various sites. This position offers diverse experiences with blue-chip and public sector clients, making it ideal for those looking to build a career in field-based operations.

Qualifications

• Proven experience in face-to-face roles managing client expectations professionally.
• Experience with hardware and software troubleshooting.
• Full UK driving licence essential for site travel.
• Ability to adapt to different site requirements.

Responsibilities

• Act as a key technical resource for high-profile organisations.
• Provide backfill support for established accounts.
• Assist in the delivery of critical national projects.

Skills

Customer Excellence

Technical Aptitude

Mobility

Versatility

Job description

Mobile IT Technician (Field Based)

Location: Central Birmingham & West Midlands (covering East/West Midlands) Contract: Full-Time

Are you a proactive individual with a background in customer service and a foundation in IT support? We are looking for a Mobile Technician to join our field team, providing vital technical support and project delivery across the Midlands.

The Role

In this role, you will act as a key technical resource for some of the UK's most high-profile organisations. You will provide "backfill" support for established accounts and assist in the delivery of critical national projects.

Key Client Accounts Include:

• Financial & Corporate
• Industrial
• Public Sector Projects
• Specialist Support

What We Are Looking For

While technical knowledge is important, we prioritise communication and reliability. You will be the face of our service on-site, often working in sensitive or high‑pressure environments.

Qualifications

• Customer Excellence: Proven experience in face‑to‑face roles with the ability to manage client expectations professionally.
• Technical Aptitude: Experience with hardware and software troubleshooting.
• Mobility: A full UK driving licence is essential, as you will be travelling to various sites across Central Birmingham and the wider Midlands.
• Versatility: The ability to adapt to different site requirements, from corporate offices to government facilities.

Why Join Us?

This position offers the opportunity to work with a diverse range of blue‑chip and public sector clients. It is an ideal role for a technician who enjoys variety and wants to build a career in field‑based technical operations.